Import File Specification

Ticket Evolution supports inventory files exported from any of the major Point of Sale systems. Your file should be either a comma separated file (.csv) or a tab separated file (.txt) with the first row being a header row defining the fields. The newline character should be a Line Feed ('\n', 0x0A, 10 in decimal) and the contents of each field should be wrapped in double quotes. If the value within a field contains double quotes you should escape those double quotes by double-double quoting them, e.g: "Kenny ""Babyface"" Edmonds with Special Guest Brandy".

Supported Columns

The supported columns and the proper formatting of them is below in alphabetical order. Header names are case-insensitive and the order of columns does not matter.

Additional columns may be included, but will be ignored.

Header	Format	Description	Presence	Empty Allowed	Max Length

Header	Format	Description	Presence	Empty Allowed	Max Length
`AccountEmail`	azdiamondbacks@example.com	The email address for the MLB/ProVenue account in which these tickets are located or the parent account. If you are an MLB Authorized Broker for this team `AccountEmail` as well as one of `Barcodes`, `TicketIds`, or `VerificationIds` is required.	Optional	Yes
`Barcodes`	AAAA1111BBBB\|CCCC2222DDDD	A list of the barcodes for each ticket in this ticket group. The barcodes should be separated by a \| (“vertical bar”). When `Barcodes` are provided: The number of barcodes provided must match the quantity `SeatFrom` and `SeatThru` must also be provided The barcodes should be in order of low seat (`SeatFrom`) to high seat (`SeatThru`)	Optional	Yes
`Cost`	122.00	The price in US dollars that you are charging for each ticket in this ticket group	Required	No
`Discount`	23.5	Indicates a percentage discount that should be applied to TEvo's retail partners (non-B2B sales). Any amount less than 20% will be passed to all of TEvo's retail partners while a discount of 20.00% or more will only be shown to our Opaque Network. If you would like to know more about participating in our Sales Booster program please contact us.	Optional	Yes
`Eticket`	One of: `Y`, `N`, `y`, `n`, `1`, `0`	Use the `Format` column instead of `Eticket` Indicates whether this ticket group is a PDF Eticket that will be uploaded. `PDFAvail` or `Edelivery_Ind` or `Edelivery` are also accepted for the column header.	Optional	Yes
`Event`	New Orleans Saints or Atlanta Hawks at New Orleans Saints	Either the performer name or the name of the actual event. If your listing is for parking passes the Event must still include the name of the Event.	Required	No	255
`EventDate`	09/27/2015	US formatted date mm/dd/yyyy. Dates more than 2 years in the future will be ignored.	Required	No
`EventID`		The ID of the event in the Point of Sale
`EventIDSource`		The Source of the provided EventID. One of axs dti mlb_ballpark provenue paciolan seatgeek skybox stubhub tevo tm_host tradedesk ticket_network ticket_utils viagogo
`EventTime`	6:05PM	A string that can be parsed to indicate time. Generally either a 12 hour formatted time with the period indicator (AM\|PM) or a 24 hour time format. Times that parse to the following values are all considered to be “TBA”, which in our system is indicated by 00:00:00: 00:00 03:00 03:30 23:59	Required	Yes
`FaceValue`	75.50	The the established price charged by the operator of a place of entertainment that is printed or endorsed on the face of each ticket. Failure to provide `FaceValue` in localities where it is legally required to be shown to buyers could result in your tickets not being made available for sale.	Optional	Yes
`Format`	tm_mobile	One of: `eticket` `flash_seats` `mobileqr` `tm_mobile` `hard` `StockType`, `Stock,` and `Format` are also accepted for the column header.	Optional	Yes
`InHandDate`	08/22/2015	US formatted date (mm/dd/yyyy) indicating the earliest date that these tickets will be transferred, shipped or uploaded. To indicate that the tickets are currently in hand use a date that is today’s date or earlier. Leaving this field empty will cause the In Hand Date to be set as the latest date we allow, currently two days before the event.	Required	No
`Instant`	`Y` or `N`	Indicates whether these tickets are available for Instant Delivery. In order for your tickets to actually be marked as Instant Delivery three things must exist: The ticket group must have a `Format` of `eticket`, `flash_seats`, `mobileqr`, or `tm_mobile` The ticket group must be marked as In Hand You must have Ticket Evolution Seller Support note your account with which automated processing system you use `Instantpdf` or `Instant_delivery` are also accepted for the column header.	Optional	Yes
`Internal_Notes`		Text that will be displayed to Users within your Office	Optional	Yes
`Notes`		Text explaining any restrictions or inclusions with this ticket group that will be displayed to everyone. These notes will also be parsed for certain “hot word” indicators that are used to indicate additional properties of the ticket group. Any of these ”hot words” can be negated by a preceding `not`. Wheelchair Hot Words handicap handicapped wc wheel chair wheelchair Use the `Format` column instead of notes to indicate the StockType Eticket Hot Words: e ticket e-delivery e-mailed e-ticket edelivery electronic email emailable emailed eticket instant download ticket fast ticket-fast ticketfast Paperless Hot Words paper less paper_less paper-less paperless- paperless Flash Seats Hot Words axs flash seat flash_seat flash-seat flash flashseat fls TM Mobile Transfer Hot Words mobile mobile ticket mobile ticketing mobile ticketmaster mobile transfer mobile_transfer mobile_xfr mobiletransfer tm mobile tm_mobile tmet wallet xfer mobile entry xfer TM Mobile Screenshot/QR Code Hot Words mobile_screencap mobileqr qr qrmobile	Required	Yes
`Partnership`	`1` or `0`	Currently unused	Optional	Yes
`Quantity`	12	An integer representing the number of seats together for this ticket group	Required	No
`Retail`	122.00	The retail price in US dollars you wish to charge on your TEvo-powered website for each ticket in this ticket group	Optional	Yes
`Row`	22	The row indicator as printed on the ticket. Include `WC` in the row to indicate the tickets are wheelchair/ADA accessible.	Required	No	100
`SeatFrom`	3	The low & high seat numbers if you wish to indicate the seat numbers available. TEvo does not display seat numbers to buyers but we encourage you to supply them as it can assist our team and prevent phone calls to you regarding seat location.	Required	Yes
`SeatThru`	14		Required	Yes
`Section`	109	The section indicator as printed on the ticket	Required	No	100
`SellerCost`	122.00	The cost the seller paid in US dollars for each ticket in this ticket group. We encourage all sellers to include `seller_cost`, especially in states like New York where the `face_value` is required as it may be used as a backup when `face_value` is not available. `actual_cost`, `actualcost`, and `seller_cost` are also accepted for the column header.	Optional	Yes
`SplitType`		One of: `Custom` - Specify the custom split values in the `SplitValue` column. `None` - No splits allowed `Any` - Sells all quantity options `Neverleaveone` - Sells all quantity options except that which leaves a single (this is also our default if the column is empty). `Default` - For now, the default is `Neverleaveone`.	Optional	Yes
`SplitValue`	The `SplitValue` in the upload file should be wrapped in quotes when supplying multiple values for a `SplitType` of `Custom`. eg: "1,2,4"	Only applicable for the `Custom` `SplitType`, the `SplitValue` column: Specifies any quantities allowed to be sold from the ticket group. If this value = quantity, there will be no splits allowed. Note: This value type has a 40 character limit in this column	Required when `SplitType` is `Custom`		40
`TaxedCost`	100.00	The per-ticket amount in US dollars on which tax was previously been paid.	Optional	Yes
`TicketID`	54687951	The unique ID of this ticket group in your Point of Sale or inventory management system.	Required	No
`TicketIDs`	1783953623382\|654851351564	A list of the MLB/ProVenue ticket_ids for each ticket in this ticket group. The TicketIDs should be separated by a \| (“vertical bar”). When `TicketIDs` are provided: The number of `TicketIDs` provided must match the quantity `SeatFrom` and `SeatThru` must also be provided The `TicketIDs` should be in order of low seat (`SeatFrom`) to high seat (`SeatThru`)	Optional	Yes
`Venue`	Mercedes-Benz Superdome	The venue name	Required	No	255
`VerificationIds`	ANGELS-REGULAR-4068-3XTC4X7ZSR2LYYZBIXVXW4HI\|ANGELS-REGULAR-4068-7JWV4X7ZSR2LHQYBIXVXW4HI	A list of the MLB/ProVenue Verification IDs for each ticket in this ticket group. The Verification IDs should be separated by a \| (“vertical bar”). When `VerificationIds` are provided: The number of `VerificationIds` provided must match the quantity `SeatFrom` and `SeatThru` must also be provided The `VerificationIds` should be in order of low seat (`SeatFrom`) to high seat (`SeatThru`)	Optional	Yes

Example File

"Event","Venue","EventDate","EventTime","Quantity","Section","Row","SeatFrom","SeatThru","Notes","Cost","TicketID","Eticket","InHandDate","Instant"
"Atlanta Hawks at New Orleans Saints","Mercedes-Benz Superdome","09/27/2015","6:05PM","12","109","22","3","14","Wheelchair seats. Includes free valet parking.","122.00","54687951","Y","08/22/2015","Y"
"Steel Panther with Rock Sugar","House of Blues - Sunset Strip","02/29/2020","8:00PM","10","FLOOR","GA","","","General Admission Floor.","29.00","54687983","N","02/22/2015","N"
"Kenny ""Babyface"" Edmonds with Special Guest Brandy","Portsmouth Pavilion","09/21/17","7:30PM","4","GOLD L","C","","","","85","3849359","N","07/23/2015","N"

Import File Specification

Supported Columns

Note: This value type has a 40 character limit in this column

Example File