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Our Notifications System can be used to update you about new orders as well as changes to an order. Simply provide a URL where you would like us to send notifications and we will send a POST to that URL with three parameters: recipientevent_type and body. event_type will be an indicator or what action took place and body will contain JSON to show the new changes.

We have notifications that apply to both Sellers and Buyers and the recipient parameter indicates whether you are the buyer or the seller for the given order.

If your server does not respond at all or responds with a non-successful error code we will reattempt the notification 10, 120, 600, and 3600 seconds later. If there still has not been a successful response no more attempts will be made.

Seller Notifications

New Order

As soon as a new order for your tickets is received we will send this notification. This should reduce your reliance on checking Orders / Index for new orders, and once you have confirmed this notification is working for you we suggest that only check Orders / Index every 5 minutes or so as a fallback.

recipientevent_typebody
seller
order_created

 

 

{
  "id": 147277,
  "created_by": {
    "type": "UserCredential",
    "label": "Token 1372882898",
    "office_id": 1752,
    "brokerage_id": 1756
  },
  "updated_at": "2016-06-01T14:40:04Z",
  "partner": false,
  "seller_rejection_reason": null,
  "service_fee": "0.0",
  "patron_type": "Office",
  "was_auto_pended": null,
  "seller_cancellation_notes": null,
  "seller_is_pos": false,
  "url": "/orders/147277",
  "created_at": "2016-06-01T14:40:01Z",
  "discount": "0.0",
  "was_auto_accepted": null,
  "spec": false,
  "refunded": "0.0",
  "pending_non_refund_payments_total": 0,
  "buyer_rejection_reason": null,
  "seller_state": "pending",
  "substitutions": [
    
  ],
  "was_auto_canceled": null,
  "oth_created": false,
  "created_by_ip_address": null,
  "billing_address": {
    "region": "NY",
    "street_address": "110 W 30th Street",
    "country_code": "US",
    "extended_address": "Seventh Floor",
    "label": null,
    "longitude": null,
    "locality": "New York",
    "po_box": false,
    "primary": false,
    "latitude": null,
    "postal_code": "10001",
    "id": 8506
  },
  "buyer_cancellation_notes": null,
  "kount_score": null,
  "completed_non_refund_payments_total": 0,
  "penalties_total": 0.0,
  "order_type": "direct",
  "payments": [
    
  ],
  "kount_notifications": null,
  "subtotal": "0.0",
  "balance": "0.0",
  "oid": "44442-147277",
  "buyer_state": "pending",
  "shipment_snapshot": [
    {
      "region": null,
      "street_address": null,
      "type": "Eticket",
      "country_code": null,
      "extended_address": null,
      "label": null,
      "available": null,
      "carrier": null,
      "locality": null,
      "po_box": null,
      "email_address": "dgainor@ticketevolution.com",
      "company": null,
      "name": null,
      "postal_code": null,
      "id": 61621,
      "phone_number": null
    }
  ],
  "kount_status": null,
  "seller": {
    "pcc_code": null,
    "type": "Office",
    "address": {
      "region": "OH",
      "street_address": "6555 Wilson Mills Road",
      "country_code": "US",
      "extended_address": "Suite 101",
      "label": null,
      "longitude": null,
      "locality": "Mayfield Village",
      "po_box": false,
      "primary": false,
      "latitude": null,
      "postal_code": "44143",
      "id": 7509
    },
    "url": "/offices/618",
    "brokerage": {
      "created_at": "2010-08-06T19:28:41Z",
      "abbreviation": "Amazing",
      "url": "/brokerages/117",
      "updated_at": "2016-06-01T14:38:08Z",
      "master": false,
      "natb_member": true,
      "email": "sales@amazingtickets.com",
      "name": "Amazing Tickets",
      "id": 117
    },
    "name": "Main Office",
    "email_address": "sales@amazingtickets.com",
    "evopay": true,
    "phone": "216-591-1800",
    "id": 618
  },
  "items": [
    {
      "ticket_group": {
        "external_notes": "First row.",
        "tickets": [
          {
            "purchase_order_id": null,
            "seat": null
          },
          {
            "purchase_order_id": null,
            "seat": null
          }
        ],
        "remote_id": "58222",
        "wholesale_price": "27.0",
        "seats": [
          
        ],
        "event": {
          "occurs_at": "2016-06-01T18:10:00Z",
          "url": "/events/915177",
          "name": "Texas Rangers at Cleveland Indians",
          "id": "915177",
          "venue": {
            "address": {
              "region": "OH",
              "locality": "Cleveland"
            },
            "name": "Progressive Field",
            "id": "738"
          }
        },
        "in_hand": "true",
        "url": "/ticket_groups/277917904",
        "format": "Eticket",
        "quantity": 2,
        "in_hand_on": "2016-06-01",
        "office_name": "Main Office",
        "retail_price": "27.0",
        "instant_delivery": true,
        "section": "113",
        "row": "A",
        "id": "277917904",
        "brokerage_name": "Amazing Tickets",
        "brokerage_id": "117",
        "office_id": "618"
      },
      "eticket_updated_at": null,
      "needs_sub": false,
      "eticket_finalized": null,
      "eticket_available": false,
      "price": "27.0",
      "order_item_link_id": 124012,
      "seats": [
        
      ],
      "eticket_pdf_pages": null,
      "created_at": "2016-06-01T14:40:01Z",
      "order_id": 147277,
      "cost": "",
      "eticket_file_size": null,
      "eticket_finalized_at": null,
      "quantity": 2,
      "needs_eticket": true,
      "eticket_downloaded_at": null,
      "updated_at": "2016-06-01T14:40:01Z",
      "eticket_thumbnails": [
        
      ],
      "eticket_delivery": true,
      "has_spec_tickets": false,
      "id": 124012,
      "eticket_downloaded_by": null,
      "order_item_id": 120145
    }
  ],
  "seller_cancellation_reason": null,
  "state": "pending",
  "kount_transactions": null,
  "tax": "0.0",
  "shipping_address": null,
  "buyer": {
    "pcc_code": null,
    "type": "Office",
    "address": {
      "region": "NY",
      "street_address": "110 W 30th Street",
      "country_code": "US",
      "extended_address": "Seventh Floor",
      "label": null,
      "longitude": null,
      "locality": "New York",
      "po_box": false,
      "primary": false,
      "latitude": null,
      "postal_code": "10001",
      "id": 8506
    },
    "url": "/offices/6",
    "brokerage": {
      "created_at": "2010-07-28T12:02:16Z",
      "abbreviation": "Ticket Evolution",
      "url": "/brokerages/61",
      "updated_at": "2016-05-17T16:12:09Z",
      "master": true,
      "natb_member": true,
      "email": "billing@ticketevolution.com",
      "name": "Ticket Evolution",
      "id": 61
    },
    "name": "Main Office",
    "email_address": "orders@ticketevolution.com",
    "evopay": true,
    "phone": "201-499-0833",
    "id": 6
  },
  "returns_total": 0.0,
  "substitute_order_link_id": null,
  "notes": [
    
  ],
  "pending_balance": "54.0",
  "is_new_inventory": false,
  "minfraud_response": null,
  "child_orders": [
    
  ],
  "seller_rejection_notes": null,
  "spec_fulfilled": false,
  "buyer_cancellation_reason": null,
  "shipping": "0.0",
  "fee": "1.62",
  "additional_expense": "0.0",
  "placer": {
    "created_at": "2013-07-03T20:21:38Z",
    "url": "/users/2335",
    "updated_at": "2016-06-01T14:33:49Z",
    "office": {
      "pcc_code": null,
      "type": "Office",
      "address": {
        "region": "New Jersey",
        "street_address": "333 Washington Street",
        "country_code": "US",
        "extended_address": "Suite 302",
        "label": null,
        "longitude": null,
        "locality": "Jersey City",
        "po_box": false,
        "primary": false,
        "latitude": null,
        "postal_code": "07302",
        "id": 495479
      },
      "url": "/offices/1752",
      "brokerage": {
        "created_at": "2013-07-03T20:20:53Z",
        "abbreviation": "Core",
        "url": "/brokerages/1756",
        "updated_at": "2016-06-01T14:33:49Z",
        "master": false,
        "natb_member": false,
        "email": "dgainor@ticketevolution.com",
        "name": "Core Tickets",
        "id": 1756
      },
      "name": "Core",
      "email_address": "test@coretickets.com",
      "evopay": true,
      "phone": "201-499-0833",
      "id": 1752
    },
    "brokerage": {
      "created_at": "2013-07-03T20:20:53Z",
      "abbreviation": "Core",
      "url": "/brokerages/1756",
      "updated_at": "2016-06-01T14:33:49Z",
      "master": false,
      "natb_member": false,
      "email": "dgainor@ticketevolution.com",
      "name": "Core Tickets",
      "id": 1756
    },
    "email": "Brendan@core.com",
    "name": "BDawg",
    "phone": {
      "extension": null,
      "number": "111-222-3333"
    },
    "id": 2335
  },
  "shipments": [
    {
      "airbill": "/airbills/original/missing.png",
      "ship_to_company_name": null,
      "type": "Eticket",
      "shipment_snapshot": {
        "region": null,
        "street_address": null,
        "type": "Eticket",
        "country_code": null,
        "extended_address": null,
        "label": null,
        "available": null,
        "carrier": null,
        "locality": null,
        "po_box": null,
        "email_address": "dgainor@ticketevolution.com",
        "company": null,
        "name": null,
        "postal_code": null,
        "id": 61621,
        "phone_number": null
      },
      "ship_to_name": null,
      "service_type_display": null,
      "tracking_number": null,
      "available": false,
      "cost": "0.0",
      "state": "pending",
      "url": "/shipments/61621",
      "signature_type": "",
      "carrier": null,
      "updated_at": "2016-06-01T14:40:01Z",
      "items": [
        {
          "ticket_group": {
            "external_notes": "First row.",
            "remote_id": "58222",
            "wholesale_price": "27.0",
            "seats": [
              null,
              null
            ],
            "event": {
              "occurs_at": "2016-06-01T18:10:00Z",
              "name": "Texas Rangers at Cleveland Indians",
              "id": "915177",
              "venue": {
                "address": {
                  "region": "OH",
                  "locality": "Cleveland"
                },
                "name": "Progressive Field",
                "id": "738"
              }
            },
            "quantity": 2,
            "retail_price": "27.0",
            "section": "113",
            "row": "A",
            "id": "277917904",
            "office_id": "618"
          },
          "price": "27.0",
          "eticket_available": false,
          "quantity": 2,
          "updated_at": "2016-06-01T14:40:01Z",
          "eticket_downloaded_at": "",
          "eticket_delivery": true,
          "id": 120145,
          "eticket_downloaded_by": null
        }
      ],
      "service_type": "LEAST_EXPENSIVE",
      "name": null,
      "tracking_url": null,
      "id": 61621,
      "phone_number": null,
      "courier_company": null
    }
  ],
  "consignment": false,
  "client": null,
  "isPO": false,
  "instructions": null,
  "reference": null,
  "buyer_rejection_notes": null,
  "total": "0.0"
}

Airbill Uploaded

When a buyer has purchased Physical tickets to be shipped and used the delivery type ProvidedAirbill to indicate they would upload an airbill we will send this notification when the airbill is uploaded and is ready for you to retrieve using Shipments / Get Airbill or manually via Core.

recipientevent_typebody
seller
airbill_uploaded

 

 

{
  "order": {
    "url": "/orders/147294",
    "id": 147294
  },
  "phone_number": null,
  "type": "ProvidedAirbill",
  "tracking_number": "342352352523",
  "updated_at": "2016-06-01T15:53:50Z",
  "address": null,
  "service_type": "LEAST_EXPENSIVE",
  "courier_company": null,
  "signature_type": "",
  "created_at": "2016-06-01T15:50:02Z",
  "url": "/shipment/61627",
  "shipment_snapshot": {
    "phone_number": null,
    "type": "ProvidedAirbill",
    "region": null,
    "street_address": null,
    "extended_address": null,
    "po_box": null,
    "label": null,
    "available": null,
    "email_address": "dgainor@ticketevolution.com",
    "locality": null,
    "name": null,
    "country_code": null,
    "company": null,
    "id": 61627,
    "carrier": null,
    "postal_code": null
  },
  "state": "pending",
  "airbill": "http://s3.amazonaws.com/media.sandbox.ticketevolution.com/deliveries/airbills/61627/original.pdf?1464796430",
  "ship_to_name": null,
  "available": true,
  "email_address": {
    "updated_at": "2016-06-01T15:50:02Z",
    "address": "dgainor@ticketevolution.com",
    "url": null,
    "label": null,
    "id": 194572
  },
  "notes": null,
  "ship_to_company_name": null,
  "name": null,
  "items": [
    {
      "price": "30.0",
      "quantity": 4,
      "ticket_group": {
        "wholesale_price": "30.0",
        "retail_price": null,
        "url": "/ticket_groups/298706863",
        "event": {
          "url": "/events/1019897",
          "venue": {
            "address": {
              "region": "OH",
              "locality": "Cleveland"
            },
            "url": "/venues/294",
            "name": "FirstEnergy Stadium - Cleveland",
            "id": "294"
          },
          "event_tbd": null,
          "occurs_at": "2016-06-05T12:30:00Z",
          "name": "Japan at USA Women's National Soccer Team",
          "id": "1019897"
        },
        "office_id": "618",
        "remote_id": "63407",
        "quantity": null,
        "id": "298706863"
      },
      "id": 120151,
      "order_item_link_id": 124029
    }
  ],
  "residential": null,
  "service_type_display": "",
  "cost": "0.0",
  "id": 61627,
  "carrier": "fedex",
  "broker_phone_number": null
}

 

Order Accepted

When you have Accepted an order we will send this notification.

recipientevent_typebody
seller
seller_accepted

 

 

{
  "oid": "44442-147277",
  "id": 147277,
  "placer": {
    "office": {
      "type": "Office",
      "evopay": true,
      "pcc_code": null,
      "address": {
        "region": "New Jersey",
        "street_address": "333 Washington Street",
        "longitude": null,
        "extended_address": "Suite 302",
        "latitude": null,
        "po_box": false,
        "label": null,
        "locality": "Jersey City",
        "country_code": "US",
        "id": 495479,
        "primary": false,
        "postal_code": "07302"
      },
      "url": "/offices/1752",
      "email_address": "test@coretickets.com",
      "name": "Core",
      "brokerage": {
        "updated_at": "2016-06-01T14:33:49Z",
        "created_at": "2013-07-03T20:20:53Z",
        "natb_member": false,
        "url": "/brokerages/1756",
        "master": false,
        "email": "dgainor@ticketevolution.com",
        "name": "Core Tickets",
        "id": 1756,
        "abbreviation": "Core"
      },
      "id": 1752,
      "phone": "201-499-0833"
    },
    "updated_at": "2016-06-01T14:33:49Z",
    "created_at": "2013-07-03T20:21:38Z",
    "url": "/users/2335",
    "email": "Brendan@core.com",
    "name": "BDawg",
    "brokerage": {
      "updated_at": "2016-06-01T14:33:49Z",
      "created_at": "2013-07-03T20:20:53Z",
      "natb_member": false,
      "url": "/brokerages/1756",
      "master": false,
      "email": "dgainor@ticketevolution.com",
      "name": "Core Tickets",
      "id": 1756,
      "abbreviation": "Core"
    },
    "id": 2335,
    "phone": {
      "extension": null,
      "number": "111-222-3333"
    }
  },
  "seller_state": "accepted",
  "shipping": "0.0",
  "pending_non_refund_payments_total": 0,
  "consignment": false,
  "penalties_total": 0.0,
  "kount_status": null,
  "order_type": "direct",
  "seller_rejection_notes": null,
  "buyer": {
    "type": "Office",
    "evopay": true,
    "pcc_code": null,
    "address": {
      "region": "NY",
      "street_address": "110 W 30th Street",
      "longitude": null,
      "extended_address": "Seventh Floor",
      "latitude": null,
      "po_box": false,
      "label": null,
      "locality": "New York",
      "country_code": "US",
      "id": 8506,
      "primary": false,
      "postal_code": "10001"
    },
    "url": "/offices/6",
    "email_address": "orders@ticketevolution.com",
    "name": "Main Office",
    "brokerage": {
      "updated_at": "2016-05-17T16:12:09Z",
      "created_at": "2010-07-28T12:02:16Z",
      "natb_member": true,
      "url": "/brokerages/61",
      "master": true,
      "email": "billing@ticketevolution.com",
      "name": "Ticket Evolution",
      "id": 61,
      "abbreviation": "Ticket Evolution"
    },
    "id": 6,
    "phone": "201-499-0833"
  },
  "tax": "0.0",
  "url": "/orders/147277",
  "buyer_cancellation_reason": null,
  "created_by": {
    "type": "UserCredential",
    "office_id": 1752,
    "brokerage_id": 1756,
    "label": "Token 1372882898"
  },
  "total": "54.0",
  "kount_transactions": null,
  "completed_non_refund_payments_total": "54.0",
  "instructions": null,
  "spec": false,
  "returns_total": 0.0,
  "pending_balance": "0.0",
  "buyer_rejection_notes": null,
  "service_fee": "0.0",
  "created_at": "2016-06-01T14:40:01Z",
  "discount": "0.0",
  "seller_rejection_reason": null,
  "reference": null,
  "was_auto_pended": null,
  "was_auto_accepted": null,
  "created_by_ip_address": null,
  "is_new_inventory": false,
  "seller_cancellation_notes": null,
  "refunded": "0.0",
  "buyer_rejection_reason": null,
  "payments": [
    {
      "type": "evopay",
      "cvv_response_code": "",
      "avs_response_code": "",
      "is_refund": false,
      "updated_at": "2016-06-01T14:40:05Z",
      "amount": "54.0",
      "credit_card": null,
      "avs_street_address_response": "",
      "url": "/payments/68654",
      "created_at": "2016-06-01T14:40:05Z",
      "state": "completed",
      "avs_postal_code_response": "",
      "order_link_id": 147277,
      "cvv_response": "",
      "refunded_from_id": null,
      "performed_by": null,
      "avs_postal_code_response_code": "",
      "payment_for_credit_memo_id": null,
      "credit_memo_id": null,
      "id": 68654,
      "check_number": null,
      "avs_street_address_response_code": "",
      "avs_response": ""
    }
  ],
  "child_orders": [
    
  ],
  "fee": "1.62",
  "updated_at": "2016-06-01T15:31:47Z",
  "shipments": [
    {
      "phone_number": null,
      "type": "Eticket",
      "tracking_number": null,
      "updated_at": "2016-06-01T14:40:01Z",
      "service_type": "LEAST_EXPENSIVE",
      "courier_company": null,
      "signature_type": "",
      "url": "/shipments/61621",
      "shipment_snapshot": {
        "phone_number": null,
        "type": "Eticket",
        "region": null,
        "street_address": null,
        "extended_address": null,
        "po_box": null,
        "label": null,
        "available": null,
        "email_address": "dgainor@ticketevolution.com",
        "locality": null,
        "name": null,
        "country_code": null,
        "company": null,
        "id": 61621,
        "carrier": null,
        "postal_code": null
      },
      "state": "pending",
      "airbill": "/airbills/original/missing.png",
      "ship_to_name": null,
      "available": false,
      "tracking_url": null,
      "ship_to_company_name": null,
      "name": null,
      "items": [
        {
          "updated_at": "2016-06-01T14:40:01Z",
          "eticket_downloaded_at": "",
          "price": "27.0",
          "eticket_downloaded_by": null,
          "quantity": 2,
          "ticket_group": {
            "wholesale_price": "27.0",
            "retail_price": "27.0",
            "event": {
              "venue": {
                "address": {
                  "region": "OH",
                  "locality": "Cleveland"
                },
                "name": "Progressive Field",
                "id": "738"
              },
              "occurs_at": "2016-06-01T18:10:00Z",
              "name": "Texas Rangers at Cleveland Indians",
              "id": "915177"
            },
            "office_id": "618",
            "seats": [
              null,
              null
            ],
            "remote_id": "58222",
            "quantity": 2,
            "section": "113",
            "id": "277917904",
            "row": "A",
            "external_notes": "First row."
          },
          "eticket_delivery": true,
          "eticket_available": false,
          "id": 120145
        }
      ],
      "service_type_display": null,
      "cost": "0.0",
      "id": 61621,
      "carrier": null
    }
  ],
  "billing_address": {
    "region": "NY",
    "street_address": "110 W 30th Street",
    "longitude": null,
    "extended_address": "Seventh Floor",
    "latitude": null,
    "po_box": false,
    "label": null,
    "locality": "New York",
    "country_code": "US",
    "id": 8506,
    "primary": false,
    "postal_code": "10001"
  },
  "isPO": false,
  "balance": "54.0",
  "patron_type": "Office",
  "buyer_cancellation_notes": null,
  "shipment_snapshot": [
    {
      "phone_number": null,
      "type": "Eticket",
      "region": null,
      "street_address": null,
      "extended_address": null,
      "po_box": null,
      "label": null,
      "available": null,
      "email_address": "dgainor@ticketevolution.com",
      "locality": null,
      "name": null,
      "country_code": null,
      "company": null,
      "id": 61621,
      "carrier": null,
      "postal_code": null
    }
  ],
  "spec_fulfilled": false,
  "notes": [
    
  ],
  "state": "accepted",
  "buyer_state": "accepted",
  "seller_is_pos": false,
  "minfraud_response": null,
  "shipping_address": null,
  "kount_score": null,
  "was_auto_canceled": null,
  "items": [
    {
      "eticket_thumbnails": [
        
      ],
      "needs_eticket": true,
      "eticket_finalized": null,
      "has_spec_tickets": false,
      "eticket_downloaded_at": null,
      "updated_at": "2016-06-01T14:40:01Z",
      "eticket_finalized_at": null,
      "price": "27.0",
      "needs_sub": false,
      "created_at": "2016-06-01T14:40:01Z",
      "order_id": 147277,
      "seats": [
        
      ],
      "eticket_updated_at": null,
      "eticket_downloaded_by": null,
      "quantity": 2,
      "order_item_id": 120145,
      "ticket_group": {
        "wholesale_price": "27.0",
        "retail_price": "27.0",
        "url": "/ticket_groups/277917904",
        "event": {
          "url": "/events/915177",
          "venue": {
            "address": {
              "region": "OH",
              "locality": "Cleveland"
            },
            "name": "Progressive Field",
            "id": "738"
          },
          "occurs_at": "2016-06-01T18:10:00Z",
          "name": "Texas Rangers at Cleveland Indians",
          "id": "915177"
        },
        "instant_delivery": true,
        "seats": [
          
        ],
        "format": "Eticket",
        "remote_id": "58222",
        "brokerage_id": "117",
        "office_name": "Main Office",
        "office_id": "618",
        "quantity": 2,
        "tickets": [
          {
            "purchase_order_id": null,
            "seat": null
          },
          {
            "purchase_order_id": null,
            "seat": null
          }
        ],
        "in_hand": "true",
        "section": "113",
        "brokerage_name": "Amazing Tickets",
        "id": "277917904",
        "in_hand_on": "2016-06-01",
        "row": "A",
        "external_notes": "First row."
      },
      "eticket_pdf_pages": null,
      "eticket_delivery": true,
      "eticket_file_size": null,
      "eticket_available": false,
      "cost": "",
      "id": 124012,
      "order_item_link_id": 124012
    }
  ],
  "subtotal": "54.0",
  "partner": false,
  "client": null,
  "oth_created": false,
  "seller": {
    "type": "Office",
    "evopay": true,
    "pcc_code": null,
    "address": {
      "region": "OH",
      "street_address": "6555 Wilson Mills Road",
      "longitude": null,
      "extended_address": "Suite 101",
      "latitude": null,
      "po_box": false,
      "label": null,
      "locality": "Mayfield Village",
      "country_code": "US",
      "id": 7509,
      "primary": false,
      "postal_code": "44143"
    },
    "url": "/offices/618",
    "email_address": "sales@amazingtickets.com",
    "name": "Main Office",
    "brokerage": {
      "updated_at": "2016-06-01T14:38:08Z",
      "created_at": "2010-08-06T19:28:41Z",
      "natb_member": true,
      "url": "/brokerages/117",
      "master": false,
      "email": "sales@amazingtickets.com",
      "name": "Amazing Tickets",
      "id": 117,
      "abbreviation": "Amazing"
    },
    "id": 618,
    "phone": "216-591-1800"
  },
  "additional_expense": "0.0",
  "substitute_order_link_id": null,
  "substitutions": [
    
  ],
  "seller_cancellation_reason": null,
  "kount_notifications": null
}

Etickets Finalized

When you have uploaded and finalized Etickets for an order item we will send this notification.

recipientevent_typebody
seller
etickets_finalized

 

 

{
  "order_id": 147277,
  "order_item_id": 120145,
  "eticket_downloads_by_broker": [
    
  ],
  "ticket_group": {
    "external_notes": "First row.",
    "tickets": [
      {
        "purchase_order_id": null,
        "seat": null
      },
      {
        "purchase_order_id": null,
        "seat": null
      }
    ],
    "remote_id": "58222",
    "wholesale_price": "27.0",
    "seats": [
      
    ],
    "event": {
      "occurs_at": "2016-06-01T18:10:00Z",
      "url": "/events/915177",
      "name": "Texas Rangers at Cleveland Indians",
      "id": "915177",
      "venue": {
        "address": {
          "region": "OH",
          "locality": "Cleveland"
        },
        "name": "Progressive Field"
      }
    },
    "in_hand": true,
    "url": "/ticket_groups/277917904",
    "format": "Eticket",
    "quantity": 2,
    "in_hand_on": "2016-06-01",
    "office_name": "Main Office",
    "retail_price": "27.0",
    "section": "113",
    "row": "A",
    "brokerage_name": "Amazing Tickets",
    "brokerage_id": "117",
    "office_id": "618"
  },
  "eticket_updated_at": "2016-06-01T15:41:50Z",
  "needs_sub": false,
  "eticket_finalized": true,
  "price": "27.0",
  "order_item_link_id": 124012,
  "seats": [
    
  ],
  "eticket_pdf_pages": 4,
  "created_at": "2016-06-01T14:40:01Z",
  "undocumented_eticket_downloads": [
    
  ],
  "url": "/orders/147277/items/120145",
  "cost": "",
  "quantity": 2,
  "eticket_downloads_by_customer": [
    
  ],
  "eticket_file_size": 332126,
  "eticket_finalized_at": "2016-06-01T15:41:52Z",
  "needs_eticket": false,
  "eticket_downloaded_at": null,
  "updated_at": "2016-06-01T15:41:52Z",
  "eticket_thumbnails": [
    {
      "page": 1,
      "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_0.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=JjooFTozNty9UwEJXGyJNbvegDg%3D"
    },
    {
      "page": 2,
      "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_1.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=QLZYfLtWSMFt%2BnPKBDkQELFlBrQ%3D"
    },
    {
      "page": 3,
      "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_2.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=EOyRR5%2FFAXZrBw8xuqnSV3CVMqU%3D"
    },
    {
      "page": 4,
      "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_3.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=vBA3ZJlomvjUTkSANyXAv%2FTmcSk%3D"
    }
  ],
  "eticket_delivery": true,
  "etickets": [
    
  ],
  "has_spec_tickets": false,
  "id": 124012,
  "delivery_id": 61621,
  "eticket_downloaded_by": null
}

Order Rejected

When you have Rejected an order we will send this notification.

recipientevent_typebody
seller
order_rejected

 

 

{
  "id": 147291,
  "created_by": {
    "type": "UserCredential",
    "label": "Token 1372882898",
    "office_id": 1752,
    "brokerage_id": 1756
  },
  "updated_at": "2016-06-01T15:46:53Z",
  "partner": false,
  "seller_rejection_reason": "Tickets No Longer Available",
  "service_fee": "0.0",
  "patron_type": "Office",
  "was_auto_pended": null,
  "seller_cancellation_notes": null,
  "seller_is_pos": false,
  "url": "/orders/147291",
  "created_at": "2016-06-01T15:46:18Z",
  "discount": "0.0",
  "was_auto_accepted": null,
  "spec": false,
  "refunded": "0.0",
  "pending_non_refund_payments_total": 0,
  "buyer_rejection_reason": null,
  "seller_state": "rejected",
  "substitutions": [
    
  ],
  "was_auto_canceled": null,
  "oth_created": false,
  "created_by_ip_address": null,
  "billing_address": {
    "region": "NY",
    "street_address": "110 W 30th Street",
    "country_code": "US",
    "extended_address": "Seventh Floor",
    "label": null,
    "longitude": null,
    "locality": "New York",
    "po_box": false,
    "primary": false,
    "latitude": null,
    "postal_code": "10001",
    "id": 8506
  },
  "buyer_cancellation_notes": null,
  "kount_score": null,
  "completed_non_refund_payments_total": 0,
  "penalties_total": 0.0,
  "order_type": "direct",
  "payments": [
    {
      "refunded_from_id": null,
      "order_link_id": 147291,
      "cvv_response_code": "",
      "type": "evopay",
      "performed_by": null,
      "avs_postal_code_response": "",
      "payment_for_credit_memo_id": null,
      "credit_memo_id": null,
      "check_number": null,
      "created_at": "2016-06-01T15:46:21Z",
      "cvv_response": "",
      "url": "/payments/68668",
      "state": "canceled",
      "is_refund": false,
      "updated_at": "2016-06-01T15:46:21Z",
      "avs_response": "",
      "credit_card": null,
      "avs_postal_code_response_code": "",
      "avs_response_code": "",
      "avs_street_address_response_code": "",
      "id": 68668,
      "avs_street_address_response": "",
      "amount": "54.0"
    }
  ],
  "kount_notifications": null,
  "subtotal": "54.0",
  "balance": "54.0",
  "oid": "44447-147291",
  "buyer_state": "accepted",
  "shipment_snapshot": [
    {
      "region": null,
      "street_address": null,
      "type": "Eticket",
      "country_code": null,
      "extended_address": null,
      "label": null,
      "available": null,
      "carrier": null,
      "locality": null,
      "po_box": null,
      "email_address": "dgainor@ticketevolution.com",
      "company": null,
      "name": null,
      "postal_code": null,
      "id": 61626,
      "phone_number": null
    }
  ],
  "kount_status": null,
  "seller": {
    "pcc_code": null,
    "type": "Office",
    "address": {
      "region": "OH",
      "street_address": "6555 Wilson Mills Road",
      "country_code": "US",
      "extended_address": "Suite 101",
      "label": null,
      "longitude": null,
      "locality": "Mayfield Village",
      "po_box": false,
      "primary": false,
      "latitude": null,
      "postal_code": "44143",
      "id": 7509
    },
    "url": "/offices/618",
    "brokerage": {
      "created_at": "2010-08-06T19:28:41Z",
      "abbreviation": "Amazing",
      "url": "/brokerages/117",
      "updated_at": "2016-06-01T14:38:08Z",
      "master": false,
      "natb_member": true,
      "email": "sales@amazingtickets.com",
      "name": "Amazing Tickets",
      "id": 117
    },
    "name": "Main Office",
    "email_address": "sales@amazingtickets.com",
    "evopay": true,
    "phone": "216-591-1800",
    "id": 618
  },
  "items": [
    {
      "ticket_group": {
        "external_notes": "First row.",
        "tickets": [
          {
            "purchase_order_id": null,
            "seat": null
          },
          {
            "purchase_order_id": null,
            "seat": null
          }
        ],
        "remote_id": "58141",
        "wholesale_price": "27.0",
        "seats": [
          
        ],
        "event": {
          "occurs_at": "2016-06-01T18:10:00Z",
          "url": "/events/915177",
          "name": "Texas Rangers at Cleveland Indians",
          "id": "915177",
          "venue": {
            "address": {
              "region": "OH",
              "locality": "Cleveland"
            },
            "name": "Progressive Field",
            "id": "738"
          }
        },
        "in_hand": "true",
        "url": "/ticket_groups/277917901",
        "format": "Eticket",
        "quantity": 2,
        "in_hand_on": "2016-06-01",
        "office_name": "Main Office",
        "retail_price": "27.0",
        "instant_delivery": true,
        "section": "109",
        "row": "A",
        "id": "277917901",
        "brokerage_name": "Amazing Tickets",
        "brokerage_id": "117",
        "office_id": "618"
      },
      "eticket_updated_at": null,
      "needs_sub": true,
      "eticket_finalized": null,
      "eticket_available": false,
      "price": "27.0",
      "order_item_link_id": 124026,
      "seats": [
        
      ],
      "eticket_pdf_pages": null,
      "created_at": "2016-06-01T15:46:18Z",
      "order_id": 147291,
      "cost": "",
      "eticket_file_size": null,
      "eticket_finalized_at": null,
      "quantity": 2,
      "needs_eticket": true,
      "eticket_downloaded_at": null,
      "updated_at": "2016-06-01T15:46:54Z",
      "eticket_thumbnails": [
        
      ],
      "eticket_delivery": true,
      "has_spec_tickets": false,
      "id": 124026,
      "eticket_downloaded_by": null,
      "order_item_id": 120150
    }
  ],
  "seller_cancellation_reason": null,
  "state": "rejected",
  "kount_transactions": null,
  "tax": "0.0",
  "shipping_address": null,
  "buyer": {
    "pcc_code": null,
    "type": "Office",
    "address": {
      "region": "NY",
      "street_address": "110 W 30th Street",
      "country_code": "US",
      "extended_address": "Seventh Floor",
      "label": null,
      "longitude": null,
      "locality": "New York",
      "po_box": false,
      "primary": false,
      "latitude": null,
      "postal_code": "10001",
      "id": 8506
    },
    "url": "/offices/6",
    "brokerage": {
      "created_at": "2010-07-28T12:02:16Z",
      "abbreviation": "Ticket Evolution",
      "url": "/brokerages/61",
      "updated_at": "2016-05-17T16:12:09Z",
      "master": true,
      "natb_member": true,
      "email": "billing@ticketevolution.com",
      "name": "Ticket Evolution",
      "id": 61
    },
    "name": "Main Office",
    "email_address": "orders@ticketevolution.com",
    "evopay": true,
    "phone": "201-499-0833",
    "id": 6
  },
  "returns_total": 0.0,
  "substitute_order_link_id": null,
  "notes": [
    
  ],
  "pending_balance": "54.0",
  "is_new_inventory": false,
  "minfraud_response": null,
  "child_orders": [
    
  ],
  "seller_rejection_notes": null,
  "spec_fulfilled": false,
  "buyer_cancellation_reason": null,
  "shipping": "0.0",
  "fee": "1.62",
  "additional_expense": "0.0",
  "placer": {
    "created_at": "2013-07-03T20:21:38Z",
    "url": "/users/2335",
    "updated_at": "2016-06-01T14:33:49Z",
    "office": {
      "pcc_code": null,
      "type": "Office",
      "address": {
        "region": "New Jersey",
        "street_address": "333 Washington Street",
        "country_code": "US",
        "extended_address": "Suite 302",
        "label": null,
        "longitude": null,
        "locality": "Jersey City",
        "po_box": false,
        "primary": false,
        "latitude": null,
        "postal_code": "07302",
        "id": 495479
      },
      "url": "/offices/1752",
      "brokerage": {
        "created_at": "2013-07-03T20:20:53Z",
        "abbreviation": "Core",
        "url": "/brokerages/1756",
        "updated_at": "2016-06-01T14:33:49Z",
        "master": false,
        "natb_member": false,
        "email": "dgainor@ticketevolution.com",
        "name": "Core Tickets",
        "id": 1756
      },
      "name": "Core",
      "email_address": "test@coretickets.com",
      "evopay": true,
      "phone": "201-499-0833",
      "id": 1752
    },
    "brokerage": {
      "created_at": "2013-07-03T20:20:53Z",
      "abbreviation": "Core",
      "url": "/brokerages/1756",
      "updated_at": "2016-06-01T14:33:49Z",
      "master": false,
      "natb_member": false,
      "email": "dgainor@ticketevolution.com",
      "name": "Core Tickets",
      "id": 1756
    },
    "email": "Brendan@core.com",
    "name": "BDawg",
    "phone": {
      "extension": null,
      "number": "111-222-3333"
    },
    "id": 2335
  },
  "shipments": [
    {
      "airbill": "/airbills/original/missing.png",
      "ship_to_company_name": null,
      "type": "Eticket",
      "shipment_snapshot": {
        "region": null,
        "street_address": null,
        "type": "Eticket",
        "country_code": null,
        "extended_address": null,
        "label": null,
        "available": null,
        "carrier": null,
        "locality": null,
        "po_box": null,
        "email_address": "dgainor@ticketevolution.com",
        "company": null,
        "name": null,
        "postal_code": null,
        "id": 61626,
        "phone_number": null
      },
      "ship_to_name": null,
      "service_type_display": null,
      "tracking_number": null,
      "available": false,
      "cost": "0.0",
      "state": "pending",
      "url": "/shipments/61626",
      "signature_type": "",
      "carrier": null,
      "updated_at": "2016-06-01T15:46:18Z",
      "items": [
        {
          "ticket_group": {
            "external_notes": "First row.",
            "remote_id": "58141",
            "wholesale_price": "27.0",
            "seats": [
              null,
              null
            ],
            "event": {
              "occurs_at": "2016-06-01T18:10:00Z",
              "name": "Texas Rangers at Cleveland Indians",
              "id": "915177",
              "venue": {
                "address": {
                  "region": "OH",
                  "locality": "Cleveland"
                },
                "name": "Progressive Field",
                "id": "738"
              }
            },
            "quantity": 2,
            "retail_price": "27.0",
            "section": "109",
            "row": "A",
            "id": "277917901",
            "office_id": "618"
          },
          "price": "27.0",
          "eticket_available": false,
          "quantity": 2,
          "updated_at": "2016-06-01T15:46:54Z",
          "eticket_downloaded_at": "",
          "eticket_delivery": true,
          "id": 120150,
          "eticket_downloaded_by": null
        }
      ],
      "service_type": "LEAST_EXPENSIVE",
      "name": null,
      "tracking_url": null,
      "id": 61626,
      "phone_number": null,
      "courier_company": null
    }
  ],
  "consignment": false,
  "client": null,
  "isPO": false,
  "instructions": null,
  "reference": null,
  "buyer_rejection_notes": null,
  "total": "54.0"
}

 

Buyer Notifications

Order Accepted

When a Seller accepts a Purchase Order you have sent you will receive this notification.

event_typebody
seller_accepted
{
  "id": 147278,
  "oid": "44442-147278",
  "placer": {
    "office": {
      "type": "Office",
      "evopay": true,
      "pcc_code": null,
      "address": {
        "region": "New Jersey",
        "street_address": "333 Washington Street",
        "longitude": null,
        "extended_address": "Suite 302",
        "latitude": null,
        "po_box": false,
        "label": null,
        "locality": "Jersey City",
        "country_code": "US",
        "id": 495479,
        "primary": false,
        "postal_code": "07302"
      },
      "url": "/offices/1752",
      "email_address": "test@coretickets.com",
      "name": "Core",
      "brokerage": {
        "updated_at": "2016-06-01T14:33:49Z",
        "created_at": "2013-07-03T20:20:53Z",
        "natb_member": false,
        "url": "/brokerages/1756",
        "master": false,
        "email": "dgainor@ticketevolution.com",
        "name": "Core Tickets",
        "id": 1756,
        "abbreviation": "Core"
      },
      "id": 1752,
      "phone": "201-499-0833"
    },
    "updated_at": "2016-06-01T14:33:49Z",
    "created_at": "2013-07-03T20:21:38Z",
    "url": "/users/2335",
    "email": "Brendan@core.com",
    "name": "BDawg",
    "brokerage": {
      "updated_at": "2016-06-01T14:33:49Z",
      "created_at": "2013-07-03T20:20:53Z",
      "natb_member": false,
      "url": "/brokerages/1756",
      "master": false,
      "email": "dgainor@ticketevolution.com",
      "name": "Core Tickets",
      "id": 1756,
      "abbreviation": "Core"
    },
    "id": 2335,
    "phone": {
      "extension": null,
      "number": "111-222-3333"
    }
  },
  "seller_state": "accepted",
  "shipping": "0.0",
  "pending_non_refund_payments_total": 0,
  "consignment": false,
  "penalties_total": 0.0,
  "kount_status": null,
  "order_type": "direct",
  "seller_rejection_notes": null,
  "buyer": {
    "type": "Office",
    "evopay": true,
    "pcc_code": null,
    "address": {
      "region": "New Jersey",
      "street_address": "333 Washington Street",
      "longitude": null,
      "extended_address": "Suite 302",
      "latitude": null,
      "po_box": false,
      "label": null,
      "locality": "Jersey City",
      "country_code": "US",
      "id": 495479,
      "primary": false,
      "postal_code": "07302"
    },
    "url": "/offices/1752",
    "email_address": "test@coretickets.com",
    "name": "Core",
    "brokerage": {
      "updated_at": "2016-06-01T14:33:49Z",
      "created_at": "2013-07-03T20:20:53Z",
      "natb_member": false,
      "url": "/brokerages/1756",
      "master": false,
      "email": "dgainor@ticketevolution.com",
      "name": "Core Tickets",
      "id": 1756,
      "abbreviation": "Core"
    },
    "id": 1752,
    "phone": "201-499-0833"
  },
  "tax": "0.0",
  "url": "/orders/147278",
  "buyer_cancellation_reason": null,
  "created_by": {
    "type": "UserCredential",
    "office_id": 1752,
    "brokerage_id": 1756,
    "label": "Token 1372882898"
  },
  "total": "54.0",
  "kount_transactions": null,
  "completed_non_refund_payments_total": "54.0",
  "instructions": null,
  "spec": false,
  "returns_total": 0.0,
  "pending_balance": "0.0",
  "buyer_rejection_notes": null,
  "service_fee": "0.0",
  "created_at": "2016-06-01T14:40:01Z",
  "discount": "0.0",
  "seller_rejection_reason": null,
  "reference": null,
  "was_auto_pended": null,
  "was_auto_accepted": null,
  "created_by_ip_address": null,
  "is_new_inventory": false,
  "seller_cancellation_notes": null,
  "refunded": "0.0",
  "buyer_rejection_reason": null,
  "payments": [
    {
      "type": "evopay",
      "cvv_response_code": "",
      "avs_response_code": "",
      "is_refund": false,
      "updated_at": "2016-06-01T14:40:04Z",
      "amount": "54.0",
      "credit_card": null,
      "avs_street_address_response": "",
      "url": "/payments/68653",
      "created_at": "2016-06-01T14:40:04Z",
      "state": "completed",
      "avs_postal_code_response": "",
      "order_link_id": 147278,
      "cvv_response": "",
      "refunded_from_id": null,
      "performed_by": null,
      "avs_postal_code_response_code": "",
      "payment_for_credit_memo_id": null,
      "credit_memo_id": null,
      "id": 68653,
      "check_number": null,
      "avs_street_address_response_code": "",
      "avs_response": ""
    }
  ],
  "child_orders": [
    147277
  ],
  "fee": "0.0",
  "updated_at": "2016-06-01T15:31:47Z",
  "shipments": [
    {
      "phone_number": null,
      "type": "Eticket",
      "tracking_number": null,
      "updated_at": "2016-06-01T14:40:01Z",
      "service_type": "LEAST_EXPENSIVE",
      "courier_company": null,
      "signature_type": "",
      "url": "/shipments/61621",
      "shipment_snapshot": {
        "phone_number": null,
        "type": "Eticket",
        "region": null,
        "street_address": null,
        "extended_address": null,
        "po_box": null,
        "label": null,
        "available": null,
        "email_address": "dgainor@ticketevolution.com",
        "locality": null,
        "name": null,
        "country_code": null,
        "company": null,
        "id": 61621,
        "carrier": null,
        "postal_code": null
      },
      "state": "pending",
      "airbill": "/airbills/original/missing.png",
      "ship_to_name": null,
      "available": false,
      "tracking_url": null,
      "ship_to_company_name": null,
      "name": null,
      "items": [
        {
          "updated_at": "2016-06-01T14:40:01Z",
          "eticket_downloaded_at": "",
          "price": "27.0",
          "eticket_downloaded_by": null,
          "quantity": 2,
          "ticket_group": {
            "wholesale_price": "27.0",
            "retail_price": "27.0",
            "event": {
              "venue": {
                "address": {
                  "region": "OH",
                  "locality": "Cleveland"
                },
                "name": "Progressive Field",
                "id": "738"
              },
              "occurs_at": "2016-06-01T18:10:00Z",
              "name": "Texas Rangers at Cleveland Indians",
              "id": "915177"
            },
            "office_id": "618",
            "seats": [
              null,
              null
            ],
            "remote_id": "58222",
            "quantity": 2,
            "section": "113",
            "id": "277917904",
            "row": "A",
            "external_notes": "First row."
          },
          "eticket_delivery": true,
          "eticket_available": false,
          "id": 120145
        }
      ],
      "service_type_display": null,
      "cost": "0.0",
      "id": 61621,
      "carrier": null
    }
  ],
  "billing_address": {
    "region": "New Jersey",
    "street_address": "333 Washington Street",
    "longitude": null,
    "extended_address": "Suite 302",
    "latitude": null,
    "po_box": false,
    "label": null,
    "locality": "Jersey City",
    "country_code": "US",
    "id": 495479,
    "primary": false,
    "postal_code": "07302"
  },
  "isPO": true,
  "balance": "54.0",
  "patron_type": "Office",
  "buyer_cancellation_notes": null,
  "shipment_snapshot": [
    {
      "phone_number": null,
      "type": "Eticket",
      "region": null,
      "street_address": null,
      "extended_address": null,
      "po_box": null,
      "label": null,
      "available": null,
      "email_address": "dgainor@ticketevolution.com",
      "locality": null,
      "name": null,
      "country_code": null,
      "company": null,
      "id": 61621,
      "carrier": null,
      "postal_code": null
    }
  ],
  "spec_fulfilled": false,
  "notes": [
    
  ],
  "state": "accepted",
  "buyer_state": "accepted",
  "seller_is_pos": true,
  "minfraud_response": null,
  "shipping_address": null,
  "kount_score": null,
  "was_auto_canceled": null,
  "items": [
    {
      "eticket_thumbnails": [
        
      ],
      "needs_eticket": true,
      "eticket_finalized": null,
      "has_spec_tickets": false,
      "eticket_downloaded_at": null,
      "updated_at": "2016-06-01T14:40:01Z",
      "eticket_finalized_at": null,
      "price": "27.0",
      "needs_sub": false,
      "created_at": "2016-06-01T14:40:01Z",
      "order_id": 147278,
      "seats": [
        
      ],
      "eticket_updated_at": null,
      "eticket_downloaded_by": null,
      "quantity": 2,
      "order_item_id": 120145,
      "ticket_group": {
        "wholesale_price": "27.0",
        "retail_price": "27.0",
        "url": "/ticket_groups/277917904",
        "event": {
          "url": "/events/915177",
          "venue": {
            "address": {
              "region": "OH",
              "locality": "Cleveland"
            },
            "name": "Progressive Field",
            "id": "738"
          },
          "occurs_at": "2016-06-01T18:10:00Z",
          "name": "Texas Rangers at Cleveland Indians",
          "id": "915177"
        },
        "instant_delivery": true,
        "seats": [
          
        ],
        "format": "Eticket",
        "remote_id": "58222",
        "brokerage_id": "117",
        "office_name": "Main Office",
        "office_id": "618",
        "quantity": 2,
        "tickets": [
          {
            "purchase_order_id": null,
            "seat": null
          },
          {
            "purchase_order_id": null,
            "seat": null
          }
        ],
        "in_hand": "true",
        "section": "113",
        "brokerage_name": "Amazing Tickets",
        "id": "277917904",
        "in_hand_on": "2016-06-01",
        "row": "A",
        "external_notes": "First row."
      },
      "eticket_pdf_pages": null,
      "eticket_delivery": true,
      "eticket_file_size": null,
      "eticket_available": false,
      "cost": "54.0",
      "id": 124013,
      "order_item_link_id": 124013
    }
  ],
  "subtotal": "54.0",
  "partner": false,
  "client": null,
  "oth_created": false,
  "seller": {
    "type": "Office",
    "evopay": true,
    "pcc_code": null,
    "address": {
      "region": "NY",
      "street_address": "110 W 30th Street",
      "longitude": null,
      "extended_address": "Seventh Floor",
      "latitude": null,
      "po_box": false,
      "label": null,
      "locality": "New York",
      "country_code": "US",
      "id": 8506,
      "primary": false,
      "postal_code": "10001"
    },
    "url": "/offices/6",
    "email_address": "orders@ticketevolution.com",
    "name": "Main Office",
    "brokerage": {
      "updated_at": "2016-05-17T16:12:09Z",
      "created_at": "2010-07-28T12:02:16Z",
      "natb_member": true,
      "url": "/brokerages/61",
      "master": true,
      "email": "billing@ticketevolution.com",
      "name": "Ticket Evolution",
      "id": 61,
      "abbreviation": "Ticket Evolution"
    },
    "id": 6,
    "phone": "201-499-0833"
  },
  "additional_expense": "0.0",
  "substitute_order_link_id": null,
  "substitutions": [
    
  ],
  "seller_cancellation_reason": null,
  "kount_notifications": null
}

Order Rejected

When a Seller has Rejected a Purchase Order you have sent you will receive this notification.

event_typebody
order_rejected
{
  "id": 147292,
  "oid": "44447-147292",
  "created_by": {
    "type": "UserCredential",
    "label": "Token 1372882898",
    "office_id": 1752,
    "brokerage_id": 1756
  },
  "updated_at": "2016-06-01T15:46:55Z",
  "partner": false,
  "seller_rejection_reason": "Tickets No Longer Available",
  "service_fee": "0.0",
  "patron_type": "Office",
  "was_auto_pended": null,
  "seller_cancellation_notes": null,
  "seller_is_pos": true,
  "url": "/orders/147292",
  "created_at": "2016-06-01T15:46:18Z",
  "discount": "0.0",
  "was_auto_accepted": null,
  "spec": false,
  "refunded": "0.0",
  "pending_non_refund_payments_total": "54.0",
  "buyer_rejection_reason": null,
  "seller_state": "rejected",
  "substitutions": [
    
  ],
  "was_auto_canceled": null,
  "oth_created": false,
  "created_by_ip_address": null,
  "billing_address": {
    "region": "New Jersey",
    "street_address": "333 Washington Street",
    "country_code": "US",
    "extended_address": "Suite 302",
    "label": null,
    "longitude": null,
    "locality": "Jersey City",
    "po_box": false,
    "primary": false,
    "latitude": null,
    "postal_code": "07302",
    "id": 495479
  },
  "buyer_cancellation_notes": null,
  "kount_score": null,
  "completed_non_refund_payments_total": 0,
  "penalties_total": 0.0,
  "order_type": "direct",
  "payments": [
    {
      "refunded_from_id": null,
      "order_link_id": 147292,
      "cvv_response_code": "",
      "type": "return",
      "performed_by": "2491",
      "avs_postal_code_response": "",
      "payment_for_credit_memo_id": null,
      "credit_memo_id": null,
      "check_number": null,
      "created_at": "2016-06-01T15:46:55Z",
      "cvv_response": "",
      "url": "/payments/68670",
      "state": "completed",
      "is_refund": false,
      "updated_at": "2016-06-01T15:46:55Z",
      "avs_response": "",
      "credit_card": null,
      "avs_postal_code_response_code": "",
      "avs_response_code": "",
      "avs_street_address_response_code": "",
      "id": 68670,
      "avs_street_address_response": "",
      "amount": "54.0"
    },
    {
      "refunded_from_id": null,
      "order_link_id": 147292,
      "cvv_response_code": "",
      "type": "evopay",
      "performed_by": null,
      "avs_postal_code_response": "",
      "payment_for_credit_memo_id": null,
      "credit_memo_id": null,
      "check_number": null,
      "created_at": "2016-06-01T15:46:20Z",
      "cvv_response": "",
      "url": "/payments/68667",
      "state": "pending",
      "is_refund": false,
      "updated_at": "2016-06-01T15:46:20Z",
      "avs_response": "",
      "credit_card": null,
      "avs_postal_code_response_code": "",
      "avs_response_code": "",
      "avs_street_address_response_code": "",
      "id": 68667,
      "avs_street_address_response": "",
      "amount": "54.0"
    }
  ],
  "kount_notifications": null,
  "subtotal": "54.0",
  "balance": "54.0",
  "buyer_state": "accepted",
  "shipment_snapshot": [
    {
      "region": null,
      "street_address": null,
      "type": "Eticket",
      "country_code": null,
      "extended_address": null,
      "label": null,
      "available": null,
      "carrier": null,
      "locality": null,
      "po_box": null,
      "email_address": "dgainor@ticketevolution.com",
      "company": null,
      "name": null,
      "postal_code": null,
      "id": 61626,
      "phone_number": null
    }
  ],
  "kount_status": null,
  "seller": {
    "pcc_code": null,
    "type": "Office",
    "address": {
      "region": "NY",
      "street_address": "110 W 30th Street",
      "country_code": "US",
      "extended_address": "Seventh Floor",
      "label": null,
      "longitude": null,
      "locality": "New York",
      "po_box": false,
      "primary": false,
      "latitude": null,
      "postal_code": "10001",
      "id": 8506
    },
    "url": "/offices/6",
    "brokerage": {
      "created_at": "2010-07-28T12:02:16Z",
      "abbreviation": "Ticket Evolution",
      "url": "/brokerages/61",
      "updated_at": "2016-05-17T16:12:09Z",
      "master": true,
      "natb_member": true,
      "email": "billing@ticketevolution.com",
      "name": "Ticket Evolution",
      "id": 61
    },
    "name": "Main Office",
    "email_address": "orders@ticketevolution.com",
    "evopay": true,
    "phone": "201-499-0833",
    "id": 6
  },
  "items": [
    {
      "ticket_group": {
        "external_notes": "First row.",
        "tickets": [
          {
            "purchase_order_id": null,
            "seat": null
          },
          {
            "purchase_order_id": null,
            "seat": null
          }
        ],
        "remote_id": "58141",
        "wholesale_price": "27.0",
        "seats": [
          
        ],
        "event": {
          "occurs_at": "2016-06-01T18:10:00Z",
          "url": "/events/915177",
          "name": "Texas Rangers at Cleveland Indians",
          "id": "915177",
          "venue": {
            "address": {
              "region": "OH",
              "locality": "Cleveland"
            },
            "name": "Progressive Field",
            "id": "738"
          }
        },
        "in_hand": "true",
        "url": "/ticket_groups/277917901",
        "format": "Eticket",
        "quantity": 2,
        "in_hand_on": "2016-06-01",
        "office_name": "Main Office",
        "retail_price": "27.0",
        "instant_delivery": true,
        "section": "109",
        "row": "A",
        "id": "277917901",
        "brokerage_name": "Amazing Tickets",
        "brokerage_id": "117",
        "office_id": "618"
      },
      "eticket_updated_at": null,
      "needs_sub": true,
      "eticket_finalized": null,
      "eticket_available": false,
      "price": "27.0",
      "order_item_link_id": 124027,
      "seats": [
        
      ],
      "eticket_pdf_pages": null,
      "created_at": "2016-06-01T15:46:18Z",
      "order_id": 147292,
      "cost": "54.0",
      "eticket_file_size": null,
      "eticket_finalized_at": null,
      "quantity": 2,
      "needs_eticket": true,
      "eticket_downloaded_at": null,
      "updated_at": "2016-06-01T15:46:54Z",
      "eticket_thumbnails": [
        
      ],
      "eticket_delivery": true,
      "has_spec_tickets": false,
      "id": 124027,
      "eticket_downloaded_by": null,
      "order_item_id": 120150
    }
  ],
  "seller_cancellation_reason": null,
  "state": "rejected",
  "kount_transactions": null,
  "tax": "0.0",
  "shipping_address": null,
  "buyer": {
    "pcc_code": null,
    "type": "Office",
    "address": {
      "region": "New Jersey",
      "street_address": "333 Washington Street",
      "country_code": "US",
      "extended_address": "Suite 302",
      "label": null,
      "longitude": null,
      "locality": "Jersey City",
      "po_box": false,
      "primary": false,
      "latitude": null,
      "postal_code": "07302",
      "id": 495479
    },
    "url": "/offices/1752",
    "brokerage": {
      "created_at": "2013-07-03T20:20:53Z",
      "abbreviation": "Core",
      "url": "/brokerages/1756",
      "updated_at": "2016-06-01T14:33:49Z",
      "master": false,
      "natb_member": false,
      "email": "dgainor@ticketevolution.com",
      "name": "Core Tickets",
      "id": 1756
    },
    "name": "Core",
    "email_address": "test@coretickets.com",
    "evopay": true,
    "phone": "201-499-0833",
    "id": 1752
  },
  "returns_total": 54.0,
  "substitute_order_link_id": null,
  "notes": [
    
  ],
  "pending_balance": "-54.0",
  "is_new_inventory": false,
  "minfraud_response": null,
  "child_orders": [
    147291
  ],
  "seller_rejection_notes": null,
  "spec_fulfilled": false,
  "buyer_cancellation_reason": null,
  "shipping": "0.0",
  "fee": "0.0",
  "additional_expense": "0.0",
  "placer": {
    "created_at": "2013-07-03T20:21:38Z",
    "url": "/users/2335",
    "updated_at": "2016-06-01T14:33:49Z",
    "office": {
      "pcc_code": null,
      "type": "Office",
      "address": {
        "region": "New Jersey",
        "street_address": "333 Washington Street",
        "country_code": "US",
        "extended_address": "Suite 302",
        "label": null,
        "longitude": null,
        "locality": "Jersey City",
        "po_box": false,
        "primary": false,
        "latitude": null,
        "postal_code": "07302",
        "id": 495479
      },
      "url": "/offices/1752",
      "brokerage": {
        "created_at": "2013-07-03T20:20:53Z",
        "abbreviation": "Core",
        "url": "/brokerages/1756",
        "updated_at": "2016-06-01T14:33:49Z",
        "master": false,
        "natb_member": false,
        "email": "dgainor@ticketevolution.com",
        "name": "Core Tickets",
        "id": 1756
      },
      "name": "Core",
      "email_address": "test@coretickets.com",
      "evopay": true,
      "phone": "201-499-0833",
      "id": 1752
    },
    "brokerage": {
      "created_at": "2013-07-03T20:20:53Z",
      "abbreviation": "Core",
      "url": "/brokerages/1756",
      "updated_at": "2016-06-01T14:33:49Z",
      "master": false,
      "natb_member": false,
      "email": "dgainor@ticketevolution.com",
      "name": "Core Tickets",
      "id": 1756
    },
    "email": "Brendan@core.com",
    "name": "BDawg",
    "phone": {
      "extension": null,
      "number": "111-222-3333"
    },
    "id": 2335
  },
  "shipments": [
    {
      "airbill": "/airbills/original/missing.png",
      "ship_to_company_name": null,
      "type": "Eticket",
      "shipment_snapshot": {
        "region": null,
        "street_address": null,
        "type": "Eticket",
        "country_code": null,
        "extended_address": null,
        "label": null,
        "available": null,
        "carrier": null,
        "locality": null,
        "po_box": null,
        "email_address": "dgainor@ticketevolution.com",
        "company": null,
        "name": null,
        "postal_code": null,
        "id": 61626,
        "phone_number": null
      },
      "ship_to_name": null,
      "service_type_display": null,
      "tracking_number": null,
      "available": false,
      "cost": "0.0",
      "state": "pending",
      "url": "/shipments/61626",
      "signature_type": "",
      "carrier": null,
      "updated_at": "2016-06-01T15:46:18Z",
      "items": [
        {
          "ticket_group": {
            "external_notes": "First row.",
            "remote_id": "58141",
            "wholesale_price": "27.0",
            "seats": [
              null,
              null
            ],
            "event": {
              "occurs_at": "2016-06-01T18:10:00Z",
              "name": "Texas Rangers at Cleveland Indians",
              "id": "915177",
              "venue": {
                "address": {
                  "region": "OH",
                  "locality": "Cleveland"
                },
                "name": "Progressive Field",
                "id": "738"
              }
            },
            "quantity": 2,
            "retail_price": "27.0",
            "section": "109",
            "row": "A",
            "id": "277917901",
            "office_id": "618"
          },
          "price": "27.0",
          "eticket_available": false,
          "quantity": 2,
          "updated_at": "2016-06-01T15:46:54Z",
          "eticket_downloaded_at": "",
          "eticket_delivery": true,
          "id": 120150,
          "eticket_downloaded_by": null
        }
      ],
      "service_type": "LEAST_EXPENSIVE",
      "name": null,
      "tracking_url": null,
      "id": 61626,
      "phone_number": null,
      "courier_company": null
    }
  ],
  "consignment": false,
  "client": null,
  "isPO": true,
  "instructions": null,
  "reference": null,
  "buyer_rejection_notes": null,
  "total": "54.0"
}

 

ETicket Finalized

Once the Seller has uploaded the Etickets for an item within your Purchase Order you will receive this notification.

event_typebody
etickets_finalized
{
  "order_id": 147278,
  "eticket_downloads_by_broker": [
    
  ],
  "ticket_group": {
    "external_notes": "First row.",
    "tickets": [
      {
        "purchase_order_id": 147277,
        "seat": null
      },
      {
        "purchase_order_id": 147277,
        "seat": null
      }
    ],
    "remote_id": "58222",
    "wholesale_price": "27.0",
    "seats": [
      
    ],
    "event": {
      "occurs_at": "2016-06-01T18:10:00Z",
      "url": "/events/915177",
      "name": "Texas Rangers at Cleveland Indians",
      "id": "915177",
      "venue": {
        "address": {
          "region": "OH",
          "locality": "Cleveland"
        },
        "name": "Progressive Field"
      }
    },
    "in_hand": true,
    "url": "/ticket_groups/277917904",
    "format": "Eticket",
    "quantity": 2,
    "in_hand_on": "2016-06-01",
    "office_name": "Main Office",
    "retail_price": "27.0",
    "section": "113",
    "row": "A",
    "brokerage_name": "Amazing Tickets",
    "brokerage_id": "117",
    "office_id": "618"
  },
  "eticket_updated_at": "2016-06-01T15:41:50Z",
  "needs_sub": false,
  "eticket_finalized": true,
  "price": "27.0",
  "order_item_link_id": 124013,
  "seats": [
    
  ],
  "eticket_pdf_pages": 4,
  "created_at": "2016-06-01T14:40:01Z",
  "undocumented_eticket_downloads": [
    
  ],
  "url": "/orders/147278/items/120145",
  "cost": "54.0",
  "quantity": 2,
  "eticket_downloads_by_customer": [
    
  ],
  "eticket_file_size": 332126,
  "eticket_finalized_at": "2016-06-01T15:41:52Z",
  "needs_eticket": false,
  "eticket_downloaded_at": null,
  "updated_at": "2016-06-01T15:41:52Z",
  "eticket_thumbnails": [
    {
      "page": 1,
      "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_0.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=JjooFTozNty9UwEJXGyJNbvegDg%3D"
    },
    {
      "page": 2,
      "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_1.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=QLZYfLtWSMFt%2BnPKBDkQELFlBrQ%3D"
    },
    {
      "page": 3,
      "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_2.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=EOyRR5%2FFAXZrBw8xuqnSV3CVMqU%3D"
    },
    {
      "page": 4,
      "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_3.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=vBA3ZJlomvjUTkSANyXAv%2FTmcSk%3D"
    }
  ],
  "eticket_delivery": true,
  "etickets": [
    
  ],
  "has_spec_tickets": false,
  "id": 124013,
  "delivery_id": 61621,
  "eticket_downloaded_by": null,
  "order_item_id": 120145
}

Airbill Requested

When a Seller has requested an airbill because they are ready to ship Physical tickets we will send this notification.

event_typebody
airbill_requested
{
  "order": {
    "url": "/orders/147294",
    "id": 147294
  },
  "phone_number": null,
  "type": "ProvidedAirbill",
  "tracking_number": null,
  "updated_at": "2016-06-01T15:50:02Z",
  "address": null,
  "service_type": "LEAST_EXPENSIVE",
  "courier_company": null,
  "signature_type": "",
  "created_at": "2016-06-01T15:50:02Z",
  "url": "/shipment/61627",
  "shipment_snapshot": {
    "phone_number": null,
    "type": "ProvidedAirbill",
    "region": null,
    "street_address": null,
    "extended_address": null,
    "po_box": null,
    "label": null,
    "available": null,
    "email_address": "dgainor@ticketevolution.com",
    "locality": null,
    "name": null,
    "country_code": null,
    "company": null,
    "id": 61627,
    "carrier": null,
    "postal_code": null
  },
  "state": "pending",
  "airbill": "",
  "ship_to_name": null,
  "available": false,
  "email_address": {
    "updated_at": "2016-06-01T15:50:02Z",
    "address": "dgainor@ticketevolution.com",
    "url": null,
    "label": null,
    "id": 194572
  },
  "notes": null,
  "ship_to_company_name": null,
  "name": null,
  "items": [
    {
      "price": "30.0",
      "quantity": 4,
      "ticket_group": {
        "wholesale_price": "30.0",
        "retail_price": null,
        "url": "/ticket_groups/298706863",
        "event": {
          "event_tbd": null,
          "url": "/events/1019897",
          "venue": {
            "address": {
              "region": "OH",
              "locality": "Cleveland"
            },
            "url": "/venues/294",
            "name": "FirstEnergy Stadium - Cleveland",
            "id": "294"
          },
          "occurs_at": "2016-06-05T12:30:00Z",
          "name": "Japan at USA Women's National Soccer Team",
          "id": "1019897"
        },
        "office_id": "618",
        "remote_id": "63407",
        "quantity": null,
        "id": "298706863"
      },
      "id": 120151,
      "order_item_link_id": 124029
    }
  ],
  "residential": null,
  "service_type_display": "",
  "cost": "0.0",
  "id": 61627,
  "carrier": null,
  "broker_phone_number": null
}
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