Our Sandbox environment provides a safe place for creating test orders where you can simulate all aspects of the order creation process including credit card processing (if you have asked us to set this up on your Sandbox account). Although Sandbox may have many events with tickets we recommend that you always use the Test Events.
982605: Test Event (Test Purchases Only) at Test Venue in West Hollywood, CA
982604: Test Event Taxable (Test Purchases Only) at Test Venue Taxable in Plano, TX
Test Event Taxable is located in an area where we are required to collect tax so any Tax Quotes created for tickets from that event should show tax amounts to be collected (unless you have resale certificates on file).
Both of those events contain tickets of all various formats and types in nearly every combination including:
Tickets that are in hand
Tickets that Not In Hand
Handicap/ADA Accessible
Sales Booster discount
The tickets for these events are replenished multiple times per day.
Simulating Rejected Orders
In order to simulate what happens in the rare case an order is rejected by the seller you can create an order for any of the ticket groups with (R) in the row. Shortly after the order is created it will be rejected by the seller.
Simulating Successful Orders
Orders created for all other inventory will be accepted and “fulfilled” according to the format of the ticket_group.
TM_mobile
Mobile Transfer orders will be “fulfilled” as if the seller had transferred the tickets to the supplied email address and upon confirmation provided us with a URL that can also be used to access the tickets.
Flash_seats
Flash/AXS orders will be “fulfilled” as if the seller had transferred the tickets to the supplied email address and upon confirmed with us that they had completed the transfer.
Eticket
Ticket orders will be “fulfilled” with generic PDFs indicating the seat numbers.
Physical
Physical ticket orders will be “fulfilled” by having the FedEx label generated which will allow you to then see the tracking number associated with the shipment.
Order Notifications (Webhooks)
We offer the ability to provide us with a URL to which we can send various webhooks regarding order progress. You can provide separate URLs or Sandbox and Production if you like.
Order Related Emails
Although TEvo provides many transaction emails you may take advantage of to alert your customer and yourself to order progress these emails are not sent in the Sandbox environment.