Our Notifications System can be used to update you about new orders as well as changes to an order. Simply provide a URL where you would like us to send notifications and we will send a POST to that URL with two three parameters: recipient
, event_type
and body
. event_type
will be an indicator or what action took place and body
will contain JSON to show the new changes.
We have notifications that apply to both Sellers and Buyers and the recipient
parameter indicates whether you are the buyer or the seller for the given order.
If your server does not respond at all or responds with a non-successful error code we will reattempt the notifcation notification 10, 120, 600, and 3600 seconds later. If there still has not been a successful response no more attempts will be made.
...
As soon as a new order for your tickets is received we will send this notification. This should reduce your reliance on checking Orders / Index for new orders, and once you have confirmed this notification is working for you we suggest that only check Orders / Index every 5 minutes or so as a fallback.
recipient | event_type | body | ||||
---|---|---|---|---|---|---|
Code Block | | |||||
| order_created
|
|
...
When a buyer has purchased Physical tickets to be shipped and used the delivery type ProvidedAirbill
to indicate they would upload an airbill we will send this notification when the airbill is uploaded and is ready for you to retrieve using Shipments / Get Airbill or manually via Core.
recipient | event_type | body | ||||
---|---|---|---|---|---|---|
Code Block | | |||||
| airbill_uploaded
|
|
...
When you have Accepted an order we will send this notification.
recipient | event_type | body | ||||
---|---|---|---|---|---|---|
Code Block | | |||||
language | js | theme | Confluenceseller_accepted
|
|
...
When you have uploaded and finalized Etickets for an order item we will send this notification.
recipient | event_type | body | ||||
---|---|---|---|---|---|---|
Code Block | | |||||
| etickets_finalized
|
|
...
When you have Rejected an order we will send this notification.
recipient | event_type | body | ||||
---|---|---|---|---|---|---|
Code Block | | |||||
| order_rejected
|
|
...