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Description

Notifications System can be used to update you about new orders as well as changes to an order.


Simply provide a URL where you would like us to send notifications and we will send a POST to that URL with three parameters: recipient, event_type and body. event_type will be an indicator or what action took place and body will contain JSON to show the new changes.

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As soon as a new order for your tickets is received we will send this notificationthese notifications. This should reduce your reliance on checking Orders / Index for new orders, and once you have confirmed this notification is working for you we suggest that only check Orders / Index every 5 minutes or so as a fallback.

recipient

event_type

body

seller

order_created

fraud_response_received

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{ "id": 147277, "created_by": { "type": "UserCredential", "label": "Token 1372882898", "office_id": 1752, "brokerage_id": 1756 }, "updated_at": "2016-06-01T14:40:04Z", "partner": false, "seller_rejection_reason": null, "service_fee": "0.0", "patron_type": "Office", "was_auto_pended": null, "seller_cancellation_notes": null, "seller_is_pos": false, "url": "/orders/147277", "created_at": "2016-06-01T14:40:01Z", "discount": "0.0", "was_auto_accepted": null, "spec": false, "refunded": "0.0", "pending_non_refund_payments_total": 0, "buyer_rejection_reason": null, "seller_state": "pending", "substitutions": [ ], "was_auto_canceled": null, "oth_created": false, "created_by_ip_address": null, "billing_address": { "region": "NY", "street_address": "110 W 30th Street", "country_code": "US", "extended_address": "Seventh Floor", "label": null, "longitude": null, "locality": "New York", "po_box": false, "primary": false, "latitude": null, "postal_code": "10001", "id": 8506 }, "buyer_cancellation_notes": null, "kount_score": null, "completed_non_refund_payments_total": 0, "penalties_total": 0.0, "order_type": "direct", "payments": [ ], "kount_notifications": null, "subtotal": "0.0", "balance": "0.0", "oid": "44442-147277", "buyer_state": "pending", "shipment_snapshot": [ { "region": null, "street_address": null, "type": "Eticket", "country_code": null, "extended_address": null, "label": null, "available": null, "carrier": null, "locality": null, "po_box": null, "email_address": "dgainor@ticketevolution.com", "company": null, "name": null, "postal_code": null, "id": 61621, "phone_number": null } ], "kount_status": null, "seller": { "pcc_code": null, "type": "Office", "address": { "region": "OH", "street_address": "6555 Wilson Mills Road", "country_code": "US", "extended_address": "Suite 101", "label": null, "longitude": null, "locality": "Mayfield Village", "po_box": false, "primary": false, "latitude": null, "postal_code": "44143", "id": 7509 }, "url": "/offices/618", "brokerage": { "created_at": "2010-08-06T19:28:41Z", "abbreviation": "Amazing", "url": "/brokerages/117", "updated_at": "2016-06-01T14:38:08Z", "master": false, "natb_member": true, "email": "sales@amazingtickets.com", "name": "Amazing Tickets", "id": 117 }, "name": "Main Office", "email_address": "sales@amazingtickets.com", "evopay": true, "phone": "216-591-1800", "id": 618 }, "items": [ { "ticket_group": { "external_notes": "First row.", "tickets": [ { "purchase_order_id": null, "seat": null }, { "purchase_order_id": null, "seat": null } ], "remote_id": "58222", "wholesale_price": "27.0", "seats": [ ], "event": { "occurs_at": "2016-06-01T18:10:00Z", "url": "/events/915177", "name": "Texas Rangers at Cleveland Indians", "id": "915177", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field", "id": "738" } }, "in_hand": "true", "url": "/ticket_groups/277917904", "format": "Eticket", "quantity": 2, "in_hand_on": "2016-06-01", "office_name": "Main Office", "retail_price": "27.0", "instant_delivery": true, "section": "113", "row": "A", "id": "277917904", "brokerage_name": "Amazing Tickets", "brokerage_id": "117", "office_id": "618" }, "eticket_updated_at": null, "needs_sub": false, "eticket_finalized": null, "eticket_available": false, "price": "27.0", "order_item_link_id": 124012, "seats": [ ], "eticket_pdf_pages": null, "created_at": "2016-06-01T14:40:01Z", "order_id": 147277, "cost": "", "eticket_file_size": null, "eticket_finalized_at": null, "quantity": 2, "needs_eticket": true, "eticket_downloaded_at": null, "updated_at": "2016-06-01T14:40:01Z", "eticket_thumbnails": [ ], "eticket_delivery": true, "has_spec_tickets": false, "id": 124012, "eticket_downloaded_by": null, "order_item_id": 120145 } ], "seller_cancellation_reason": null, "state": "pending", "kount_transactions": null, "tax": "0.0", "shipping_address": null, "buyer": { "pcc_code": null, "type": "Office", "address": { "region": "NY", "street_address": "110 W 30th Street", "country_code": "US", "extended_address": "Seventh Floor", "label": null, "longitude": null, "locality": "New York", "po_box": false, "primary": false, "latitude": null, "postal_code": "10001", "id": 8506 }, "url": "/offices/6", "brokerage": { "created_at": "2010-07-28T12:02:16Z", "abbreviation": "Ticket Evolution", "url": "/brokerages/61", "updated_at": "2016-05-17T16:12:09Z", "master": true, "natb_member": true, "email": "billing@ticketevolution.com", "name": "Ticket Evolution", "id": 61 }, "name": "Main Office", "email_address": "orders@ticketevolution.com", "evopay": true, "phone": "201-499-0833", "id": 6 }, "returns_total": 0.0, "substitute_order_link_id": null, "notes": [ ], "pending_balance": "54.0", "is_new_inventory": false, "minfraud_response": null, "child_orders": [ ], "seller_rejection_notes": null, "spec_fulfilled": false, "buyer_cancellation_reason": null, "shipping": "0.0", "fee": "1.62", "additional_expense": "0.0", "placer": { "created_at": "2013-07-03T20:21:38Z", "url": "/users/2335", "updated_at": "2016-06-01T14:33:49Z", "office": { "pcc_code": null, "type": "Office", "address": { "region": "New Jersey", "street_address": "333 Washington Street", "country_code": "US", "extended_address": "Suite 302", "label": null, "longitude": null, "locality": "Jersey City", "po_box": false, "primary": false, "latitude": null, "postal_code": "07302", "id": 495479 }, "url": "/offices/1752", "brokerage": { "created_at": "2013-07-03T20:20:53Z", "abbreviation": "Core", "url": "/brokerages/1756", "updated_at": "2016-06-01T14:33:49Z", "master": false, "natb_member": false, "email": "dgainor@ticketevolution.com", "name": "Core Tickets", "id": 1756 }, "name": "Core", "email_address": "test@coretickets.com", "evopay": true, "phone": "201-499-0833", "id": 1752 }, "brokerage": { "created_at": "2013-07-03T20:20:53Z", "abbreviation": "Core", "url": "/brokerages/1756", "updated_at": "2016-06-01T14:33:49Z", "master": false, "natb_member": false, "email": "dgainor@ticketevolution.com", "name": "Core Tickets", "id": 1756 }, "email": "Brendan@core.com", "name": "BDawg", "phone": { "extension": null, "number": "111-222-3333" }, "id": 2335 }, "shipments": [ { "airbill": "/airbills/original/missing.png", "ship_to_company_name": null, "type": "Eticket", "shipment_snapshot": { "region": null, "street_address": null, "type": "Eticket", "country_code": null, "extended_address": null, "label": null, "available": null, "carrier": null, "locality": null, "po_box": null, "email_address": "dgainor@ticketevolution.com", "company": null, "name": null, "postal_code": null, "id": 61621, "phone_number": null }, "ship_to_name": null, "service_type_display": null, "tracking_number": null, "available": false, "cost": "0.0", "state": "pending", "url": "/shipments/61621", "signature_type": "", "carrier": null, "updated_at": "2016-06-01T14:40:01Z", "items": [ { "ticket_group": { "external_notes": "First row.", "remote_id": "58222", "wholesale_price": "27.0", "seats": [ null, null ], "event": { "occurs_at": "2016-06-01T18:10:00Z", "name": "Texas Rangers at Cleveland Indians", "id": "915177", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field", "id": "738" } }, "quantity": 2, "retail_price": "27.0", "section": "113", "row": "A", "id": "277917904", "office_id": "618" }, "price": "27.0", "eticket_available": false, "quantity": 2, "updated_at": "2016-06-01T14:40:01Z", "eticket_downloaded_at": "", "eticket_delivery": true, "id": 120145, "eticket_downloaded_by": null } ], "service_type": "LEAST_EXPENSIVE", "name": null, "tracking_url": null, "id": 61621, "phone_number": null, "courier_company": null } ], "consignment": false, "client": null, "isPO": false, "instructions": null, "reference": null, "buyer_rejection_notes": null, "total": "0.0" }

Airbill Uploaded

When a buyer has purchased Physical tickets to be shipped and used the delivery type ProvidedAirbill to indicate they would upload an airbill we will send this notification when the airbill is uploaded and is ready for you to retrieve using Shipments / Get Airbill or manually via Core.

recipient

event_type

body

seller

airbill_uploaded

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{ "order": { "url": "/orders/147294", "id": 147294 }, "phone_number": null, "type": "ProvidedAirbill", "tracking_number": "342352352523", "updated_at": "2016-06-01T15:53:50Z", "address": null, "service_type": "LEAST_EXPENSIVE", "courier_company": null, "signature_type": "", "created_at": "2016-06-01T15:50:02Z", "url": "/shipment/61627", "shipment_snapshot": { "phone_number": null, "type": "ProvidedAirbill", "region": null, "street_address": null, "extended_address": null, "po_box": null, "label": null, "available": null, "email_address": "dgainor@ticketevolution.com", "locality": null, "name": null, "country_code": null, "company": null, "id": 61627, "carrier": null, "postal_code": null }, "state": "pending", "airbill": "http://s3.amazonaws.com/media.sandbox.ticketevolution.com/deliveries/airbills/61627/original.pdf?1464796430", "ship_to_name": null, "available": true, "email_address": { "updated_at": "2016-06-01T15:50:02Z", "address": "dgainor@ticketevolution.com", "url": null, "label": null, "id": 194572 }, "notes": null, "ship_to_company_name": null, "name": null, "items": [ { "price": "30.0", "quantity": 4, "ticket_group": { "wholesale_price": "30.0", "retail_price": null, "url": "/ticket_groups/298706863", "event": { "url": "/events/1019897", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "url": "/venues/294", "name": "FirstEnergy Stadium - Cleveland", "id": "294" }, "event_tbd": null, "occurs_at": "2016-06-05T12:30:00Z", "name": "Japan at USA Women's National Soccer Team", "id": "1019897" }, "office_id": "618", "remote_id": "63407", "quantity": null, "id": "298706863" }, "id": 120151, "order_item_link_id": 124029 } ], "residential": null, "service_type_display": "", "cost": "0.0", "id": 61627, "carrier": "fedex", "broker_phone_number": null }


Delivery Updated

When the delivery has detail or attribute changes post-order (email address, name, etc…), we will send this notification.

recipient

event_types

body

seller

delivery_updated

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{ "order": { "url": "/orders/147294", "id": 147294 }, "phone_number": null, "type": "ProvidedAirbill", "tracking_number": null, "updated_at": "2016-06-01T15:50:02Z", "address": null, "service_type": "LEAST_EXPENSIVE", "courier_company": null, "signature_type": "", "created_at": "2016-06-01T15:50:02Z", "url": "/shipment/61627", "shipment_snapshot": { "phone_number": null, "type": "ProvidedAirbill", "region": null, "street_address": null, "extended_address": null, "po_box": null, "label": null, "available": null, "email_address": "dgainor@ticketevolution.com", "locality": null, "name": null, "country_code": null, "company": null, "id": 61627, "carrier": null, "postal_code": null }, "state": "pending", "airbill": "", "ship_to_name": null, "available": false, "email_address": { "updated_at": "2016-06-01T15:50:02Z", "address": "dgainor@ticketevolution.com", "url": null, "label": null, "id": 194572 }, "notes": null, "ship_to_company_name": null, "name": null, "items": [ { "price": "30.0", "quantity": 4, "ticket_group": { "wholesale_price": "30.0", "retail_price": null, "url": "/ticket_groups/298706863", "event": { "event_tbd": null, "url": "/events/1019897", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "url": "/venues/294", "name": "FirstEnergy Stadium - Cleveland", "id": "294" }, "occurs_at": "2016-06-05T12:30:00Z", "name": "Japan at USA Women's National Soccer Team", "id": "1019897" }, "office_id": "618", "remote_id": "63407", "quantity": null, "id": "298706863" }, "id": 120151, "order_item_link_id": 124029 } ], "residential": null, "service_type_display": "", "cost": "0.0", "id": 61627, "carrier": null, "broker_phone_number": null }

Order Accepted

When you have Accepted an order we will send this notification.

recipient

event_type

body

seller

seller_accepted

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{ "oid": "44442-147277", "id": 147277, "placer": { "office": { "type": "Office", "evopay": true, "pcc_code": null, "address": { "region": "New Jersey", "street_address": "333 Washington Street", "longitude": null, "extended_address": "Suite 302", "latitude": null, "po_box": false, "label": null, "locality": "Jersey City", "country_code": "US", "id": 495479, "primary": false, "postal_code": "07302" }, "url": "/offices/1752", "email_address": "test@coretickets.com", "name": "Core", "brokerage": { "updated_at": "2016-06-01T14:33:49Z", "created_at": "2013-07-03T20:20:53Z", "natb_member": false, "url": "/brokerages/1756", "master": false, "email": "dgainor@ticketevolution.com", "name": "Core Tickets", "id": 1756, "abbreviation": "Core" }, "id": 1752, "phone": "201-499-0833" }, "updated_at": "2016-06-01T14:33:49Z", "created_at": "2013-07-03T20:21:38Z", "url": "/users/2335", "email": "Brendan@core.com", "name": "BDawg", "brokerage": { "updated_at": "2016-06-01T14:33:49Z", "created_at": "2013-07-03T20:20:53Z", "natb_member": false, "url": "/brokerages/1756", "master": false, "email": "dgainor@ticketevolution.com", "name": "Core Tickets", "id": 1756, "abbreviation": "Core" }, "id": 2335, "phone": { "extension": null, "number": "111-222-3333" } }, "seller_state": "accepted", "shipping": "0.0", "pending_non_refund_payments_total": 0, "consignment": false, "penalties_total": 0.0, "kount_status": null, "order_type": "direct", "seller_rejection_notes": null, "buyer": { "type": "Office", "evopay": true, "pcc_code": null, "address": { "region": "NY", "street_address": "110 W 30th Street", "longitude": null, "extended_address": "Seventh Floor", "latitude": null, "po_box": false, "label": null, "locality": "New York", "country_code": "US", "id": 8506, "primary": false, "postal_code": "10001" }, "url": "/offices/6", "email_address": "orders@ticketevolution.com", "name": "Main Office", "brokerage": { "updated_at": "2016-05-17T16:12:09Z", "created_at": "2010-07-28T12:02:16Z", "natb_member": true, "url": "/brokerages/61", "master": true, "email": "billing@ticketevolution.com", "name": "Ticket Evolution", "id": 61, "abbreviation": "Ticket Evolution" }, "id": 6, "phone": "201-499-0833" }, "tax": "0.0", "url": "/orders/147277", "buyer_cancellation_reason": null, "created_by": { "type": "UserCredential", "office_id": 1752, "brokerage_id": 1756, "label": "Token 1372882898" }, "total": "54.0", "kount_transactions": null, "completed_non_refund_payments_total": "54.0", "instructions": null, "spec": false, "returns_total": 0.0, "pending_balance": "0.0", "buyer_rejection_notes": null, "service_fee": "0.0", "created_at": "2016-06-01T14:40:01Z", "discount": "0.0", "seller_rejection_reason": null, "reference": null, "was_auto_pended": null, "was_auto_accepted": null, "created_by_ip_address": null, "is_new_inventory": false, "seller_cancellation_notes": null, "refunded": "0.0", "buyer_rejection_reason": null, "payments": [ { "type": "evopay", "cvv_response_code": "", "avs_response_code": "", "is_refund": false, "updated_at": "2016-06-01T14:40:05Z", "amount": "54.0", "credit_card": null, "avs_street_address_response": "", "url": "/payments/68654", "created_at": "2016-06-01T14:40:05Z", "state": "completed", "avs_postal_code_response": "", "order_link_id": 147277, "cvv_response": "", "refunded_from_id": null, "performed_by": null, "avs_postal_code_response_code": "", "payment_for_credit_memo_id": null, "credit_memo_id": null, "id": 68654, "check_number": null, "avs_street_address_response_code": "", "avs_response": "" } ], "child_orders": [ ], "fee": "1.62", "updated_at": "2016-06-01T15:31:47Z", "shipments": [ { "phone_number": null, "type": "Eticket", "tracking_number": null, "updated_at": "2016-06-01T14:40:01Z", "service_type": "LEAST_EXPENSIVE", "courier_company": null, "signature_type": "", "url": "/shipments/61621", "shipment_snapshot": { "phone_number": null, "type": "Eticket", "region": null, "street_address": null, "extended_address": null, "po_box": null, "label": null, "available": null, "email_address": "dgainor@ticketevolution.com", "locality": null, "name": null, "country_code": null, "company": null, "id": 61621, "carrier": null, "postal_code": null }, "state": "pending", "airbill": "/airbills/original/missing.png", "ship_to_name": null, "available": false, "tracking_url": null, "ship_to_company_name": null, "name": null, "items": [ { "updated_at": "2016-06-01T14:40:01Z", "eticket_downloaded_at": "", "price": "27.0", "eticket_downloaded_by": null, "quantity": 2, "ticket_group": { "wholesale_price": "27.0", "retail_price": "27.0", "event": { "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field", "id": "738" }, "occurs_at": "2016-06-01T18:10:00Z", "name": "Texas Rangers at Cleveland Indians", "id": "915177" }, "office_id": "618", "seats": [ null, null ], "remote_id": "58222", "quantity": 2, "section": "113", "id": "277917904", "row": "A", "external_notes": "First row." }, "eticket_delivery": true, "eticket_available": false, "id": 120145 } ], "service_type_display": null, "cost": "0.0", "id": 61621, "carrier": null } ], "billing_address": { "region": "NY", "street_address": "110 W 30th Street", "longitude": null, "extended_address": "Seventh Floor", "latitude": null, "po_box": false, "label": null, "locality": "New York", "country_code": "US", "id": 8506, "primary": false, "postal_code": "10001" }, "isPO": false, "balance": "54.0", "patron_type": "Office", "buyer_cancellation_notes": null, "shipment_snapshot": [ { "phone_number": null, "type": "Eticket", "region": null, "street_address": null, "extended_address": null, "po_box": null, "label": null, "available": null, "email_address": "dgainor@ticketevolution.com", "locality": null, "name": null, "country_code": null, "company": null, "id": 61621, "carrier": null, "postal_code": null } ], "spec_fulfilled": false, "notes": [ ], "state": "accepted", "buyer_state": "accepted", "seller_is_pos": false, "minfraud_response": null, "shipping_address": null, "kount_score": null, "was_auto_canceled": null, "items": [ { "eticket_thumbnails": [ ], "needs_eticket": true, "eticket_finalized": null, "has_spec_tickets": false, "eticket_downloaded_at": null, "updated_at": "2016-06-01T14:40:01Z", "eticket_finalized_at": null, "price": "27.0", "needs_sub": false, "created_at": "2016-06-01T14:40:01Z", "order_id": 147277, "seats": [ ], "eticket_updated_at": null, "eticket_downloaded_by": null, "quantity": 2, "order_item_id": 120145, "ticket_group": { "wholesale_price": "27.0", "retail_price": "27.0", "url": "/ticket_groups/277917904", "event": { "url": "/events/915177", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field", "id": "738" }, "occurs_at": "2016-06-01T18:10:00Z", "name": "Texas Rangers at Cleveland Indians", "id": "915177" }, "instant_delivery": true, "seats": [ ], "format": "Eticket", "remote_id": "58222", "brokerage_id": "117", "office_name": "Main Office", "office_id": "618", "quantity": 2, "tickets": [ { "purchase_order_id": null, "seat": null }, { "purchase_order_id": null, "seat": null } ], "in_hand": "true", "section": "113", "brokerage_name": "Amazing Tickets", "id": "277917904", "in_hand_on": "2016-06-01", "row": "A", "external_notes": "First row." }, "eticket_pdf_pages": null, "eticket_delivery": true, "eticket_file_size": null, "eticket_available": false, "cost": "", "id": 124012, "order_item_link_id": 124012 } ], "subtotal": "54.0", "partner": false, "client": null, "oth_created": false, "seller": { "type": "Office", "evopay": true, "pcc_code": null, "address": { "region": "OH", "street_address": "6555 Wilson Mills Road", "longitude": null, "extended_address": "Suite 101", "latitude": null, "po_box": false, "label": null, "locality": "Mayfield Village", "country_code": "US", "id": 7509, "primary": false, "postal_code": "44143" }, "url": "/offices/618", "email_address": "sales@amazingtickets.com", "name": "Main Office", "brokerage": { "updated_at": "2016-06-01T14:38:08Z", "created_at": "2010-08-06T19:28:41Z", "natb_member": true, "url": "/brokerages/117", "master": false, "email": "sales@amazingtickets.com", "name": "Amazing Tickets", "id": 117, "abbreviation": "Amazing" }, "id": 618, "phone": "216-591-1800" }, "additional_expense": "0.0", "substitute_order_link_id": null, "substitutions": [ ], "seller_cancellation_reason": null, "kount_notifications": null }

Etickets Finalized

When you have uploaded and finalized Etickets for an order item we will send this notification.

recipient

event_type

body

seller

etickets_finalized

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{ "order_id": 147277, "order_item_id": 120145, "eticket_downloads_by_broker": [ ], "ticket_group": { "external_notes": "First row.", "tickets": [ { "purchase_order_id": null, "seat": null }, { "purchase_order_id": null, "seat": null } ], "remote_id": "58222", "wholesale_price": "27.0", "seats": [ ], "event": { "occurs_at": "2016-06-01T18:10:00Z", "url": "/events/915177", "name": "Texas Rangers at Cleveland Indians", "id": "915177", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field" } }, "in_hand": true, "url": "/ticket_groups/277917904", "format": "Eticket", "quantity": 2, "in_hand_on": "2016-06-01", "office_name": "Main Office", "retail_price": "27.0", "section": "113", "row": "A", "brokerage_name": "Amazing Tickets", "brokerage_id": "117", "office_id": "618" }, "eticket_updated_at": "2016-06-01T15:41:50Z", "needs_sub": false, "eticket_finalized": true, "price": "27.0", "order_item_link_id": 124012, "seats": [ ], "eticket_pdf_pages": 4, "created_at": "2016-06-01T14:40:01Z", "undocumented_eticket_downloads": [ ], "url": "/orders/147277/items/120145", "cost": "", "quantity": 2, "eticket_downloads_by_customer": [ ], "eticket_file_size": 332126, "eticket_finalized_at": "2016-06-01T15:41:52Z", "needs_eticket": false, "eticket_downloaded_at": null, "updated_at": "2016-06-01T15:41:52Z", "eticket_thumbnails": [ { "page": 1, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_0.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=JjooFTozNty9UwEJXGyJNbvegDg%3D" }, { "page": 2, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_1.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=QLZYfLtWSMFt%2BnPKBDkQELFlBrQ%3D" }, { "page": 3, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_2.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=EOyRR5%2FFAXZrBw8xuqnSV3CVMqU%3D" }, { "page": 4, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_3.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=vBA3ZJlomvjUTkSANyXAv%2FTmcSk%3D" } ], "eticket_delivery": true, "etickets": [ ], "has_spec_tickets": false, "id": 124012, "delivery_id": 61621, "eticket_downloaded_by": null }

In-Hand Updated

When the in hand or in hand on changes on an order, we will send this notification.

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in-hand_updated

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{ "order_id": 147277, "order_item_id": 120145, "eticket_downloads_by_broker": [ ], "ticket_group": { "external_notes": "First row.", "tickets": [ { "purchase_order_id": null, "seat": null }, { "purchase_order_id": null, "seat": null } ], "remote_id": "58222", "wholesale_price": "27.0", "seats": [ ], "event": { "occurs_at": "2016-06-01T18:10:00Z", "url": "/events/915177", "name": "Texas Rangers at Cleveland Indians", "id": "915177", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field" } }, "in_hand": true, "url": "/ticket_groups/277917904", "format": "Eticket", "quantity": 2, "in_hand_on": "2016-06-01", "office_name": "Main Office", "retail_price": "27.0", "section": "113", "row": "A", "brokerage_name": "Amazing Tickets", "brokerage_id": "117", "office_id": "618" }, "eticket_updated_at": "2016-06-01T15:41:50Z", "needs_sub": false, "eticket_finalized": true, "price": "27.0", "order_item_link_id": 124012, "seats": [ ], "eticket_pdf_pages": 4, "created_at": "2016-06-01T14:40:01Z", "undocumented_eticket_downloads": [ ], "url": "/orders/147277/items/120145", "cost": "", "quantity": 2, "eticket_downloads_by_customer": [ ], "eticket_file_size": 332126, "eticket_finalized_at": "2016-06-01T15:41:52Z", "needs_eticket": false, "eticket_downloaded_at": null, "updated_at": "2016-06-01T15:41:52Z", "eticket_thumbnails": [ { "page": 1, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_0.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=JjooFTozNty9UwEJXGyJNbvegDg%3D" }, { "page": 2, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_1.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=QLZYfLtWSMFt%2BnPKBDkQELFlBrQ%3D" }, { "page": 3, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_2.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=EOyRR5%2FFAXZrBw8xuqnSV3CVMqU%3D" }, { "page": 4, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_3.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=vBA3ZJlomvjUTkSANyXAv%2FTmcSk%3D" } ], "eticket_delivery": true, "etickets": [ ], "has_spec_tickets": false, "id": 124012, "delivery_id": 61621, "eticket_downloaded_by": null }

Order Rejected

When you have Rejected an order we will send this notification.

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order_rejected

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{ "id": 147291, "created_by": { "type": "UserCredential", "label": "Token 1372882898", "office_id": 1752, "brokerage_id": 1756 }, "updated_at": "2016-06-01T15:46:53Z", "partner": false, "seller_rejection_reason": "Tickets No Longer Available", "service_fee": "0.0", "patron_type": "Office", "was_auto_pended": null, "seller_cancellation_notes": null, "seller_is_pos": false, "url": "/orders/147291", "created_at": "2016-06-01T15:46:18Z", "discount": "0.0", "was_auto_accepted": null, "spec": false, "refunded": "0.0", "pending_non_refund_payments_total": 0, "buyer_rejection_reason": null, "seller_state": "rejected", "substitutions": [ ], "was_auto_canceled": null, "oth_created": false, "created_by_ip_address": null, "billing_address": { "region": "NY", "street_address": "110 W 30th Street", "country_code": "US", "extended_address": "Seventh Floor", "label": null, "longitude": null, "locality": "New York", "po_box": false, "primary": false, "latitude": null, "postal_code": "10001", "id": 8506 }, "buyer_cancellation_notes": null, "kount_score": null, "completed_non_refund_payments_total": 0, "penalties_total": 0.0, "order_type": "direct", "payments": [ { "refunded_from_id": null, "order_link_id": 147291, "cvv_response_code": "", "type": "evopay", "performed_by": null, "avs_postal_code_response": "", "payment_for_credit_memo_id": null, "credit_memo_id": null, "check_number": null, "created_at": "2016-06-01T15:46:21Z", "cvv_response": "", "url": "/payments/68668", "state": "canceled", "is_refund": false, "updated_at": "2016-06-01T15:46:21Z", "avs_response": "", "credit_card": null, "avs_postal_code_response_code": "", "avs_response_code": "", "avs_street_address_response_code": "", "id": 68668, "avs_street_address_response": "", "amount": "54.0" } ], "kount_notifications": null, "subtotal": "54.0", "balance": "54.0", "oid": "44447-147291", "buyer_state": "accepted", "shipment_snapshot": [ { "region": null, "street_address": null, "type": "Eticket", "country_code": null, "extended_address": null, "label": null, "available": null, "carrier": null, "locality": null, "po_box": null, "email_address": "dgainor@ticketevolution.com", "company": null, "name": null, "postal_code": null, "id": 61626, "phone_number": null } ], "kount_status": null, "seller": { "pcc_code": null, "type": "Office", "address": { "region": "OH", "street_address": "6555 Wilson Mills Road", "country_code": "US", "extended_address": "Suite 101", "label": null, "longitude": null, "locality": "Mayfield Village", "po_box": false, "primary": false, "latitude": null, "postal_code": "44143", "id": 7509 }, "url": "/offices/618", "brokerage": { "created_at": "2010-08-06T19:28:41Z", "abbreviation": "Amazing", "url": "/brokerages/117", "updated_at": "2016-06-01T14:38:08Z", "master": false, "natb_member": true, "email": "sales@amazingtickets.com", "name": "Amazing Tickets", "id": 117 }, "name": "Main Office", "email_address": "sales@amazingtickets.com", "evopay": true, "phone": "216-591-1800", "id": 618 }, "items": [ { "ticket_group": { "external_notes": "First row.", "tickets": [ { "purchase_order_id": null, "seat": null }, { "purchase_order_id": null, "seat": null } ], "remote_id": "58141", "wholesale_price": "27.0", "seats": [ ], "event": { "occurs_at": "2016-06-01T18:10:00Z", "url": "/events/915177", "name": "Texas Rangers at Cleveland Indians", "id": "915177", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field", "id": "738" } }, "in_hand": "true", "url": "/ticket_groups/277917901", "format": "Eticket", "quantity": 2, "in_hand_on": "2016-06-01", "office_name": "Main Office", "retail_price": "27.0", "instant_delivery": true, "section": "109", "row": "A", "id": "277917901", "brokerage_name": "Amazing Tickets", "brokerage_id": "117", "office_id": "618" }, "eticket_updated_at": null, "needs_sub": true, "eticket_finalized": null, "eticket_available": false, "price": "27.0", "order_item_link_id": 124026, "seats": [ ], "eticket_pdf_pages": null, "created_at": "2016-06-01T15:46:18Z", "order_id": 147291, "cost": "", "eticket_file_size": null, "eticket_finalized_at": null, "quantity": 2, "needs_eticket": true, "eticket_downloaded_at": null, "updated_at": "2016-06-01T15:46:54Z", "eticket_thumbnails": [ ], "eticket_delivery": true, "has_spec_tickets": false, "id": 124026, "eticket_downloaded_by": null, "order_item_id": 120150 } ], "seller_cancellation_reason": null, "state": "rejected", "kount_transactions": null, "tax": "0.0", "shipping_address": null, "buyer": { "pcc_code": null, "type": "Office", "address": { "region": "NY", "street_address": "110 W 30th Street", "country_code": "US", "extended_address": "Seventh Floor", "label": null, "longitude": null, "locality": "New York", "po_box": false, "primary": false, "latitude": null, "postal_code": "10001", "id": 8506 }, "url": "/offices/6", "brokerage": { "created_at": "2010-07-28T12:02:16Z", "abbreviation": "Ticket Evolution", "url": "/brokerages/61", "updated_at": "2016-05-17T16:12:09Z", "master": true, "natb_member": true, "email": "billing@ticketevolution.com", "name": "Ticket Evolution", "id": 61 }, "name": "Main Office", "email_address": "orders@ticketevolution.com", "evopay": true, "phone": "201-499-0833", "id": 6 }, "returns_total": 0.0, "substitute_order_link_id": null, "notes": [ ], "pending_balance": "54.0", "is_new_inventory": false, "minfraud_response": null, "child_orders": [ ], "seller_rejection_notes": null, "spec_fulfilled": false, "buyer_cancellation_reason": null, "shipping": "0.0", "fee": "1.62", "additional_expense": "0.0", "placer": { "created_at": "2013-07-03T20:21:38Z", "url": "/users/2335", "updated_at": "2016-06-01T14:33:49Z", "office": { "pcc_code": null, "type": "Office", "address": { "region": "New Jersey", "street_address": "333 Washington Street", "country_code": "US", "extended_address": "Suite 302", "label": null, "longitude": null, "locality": "Jersey City", "po_box": false, "primary": false, "latitude": null, "postal_code": "07302", "id": 495479 }, "url": "/offices/1752", "brokerage": { "created_at": "2013-07-03T20:20:53Z", "abbreviation": "Core", "url": "/brokerages/1756", "updated_at": "2016-06-01T14:33:49Z", "master": false, "natb_member": false, "email": "dgainor@ticketevolution.com", "name": "Core Tickets", "id": 1756 }, "name": "Core", "email_address": "test@coretickets.com", "evopay": true, "phone": "201-499-0833", "id": 1752 }, "brokerage": { "created_at": "2013-07-03T20:20:53Z", "abbreviation": "Core", "url": "/brokerages/1756", "updated_at": "2016-06-01T14:33:49Z", "master": false, "natb_member": false, "email": "dgainor@ticketevolution.com", "name": "Core Tickets", "id": 1756 }, "email": "Brendan@core.com", "name": "BDawg", "phone": { "extension": null, "number": "111-222-3333" }, "id": 2335 }, "shipments": [ { "airbill": "/airbills/original/missing.png", "ship_to_company_name": null, "type": "Eticket", "shipment_snapshot": { "region": null, "street_address": null, "type": "Eticket", "country_code": null, "extended_address": null, "label": null, "available": null, "carrier": null, "locality": null, "po_box": null, "email_address": "dgainor@ticketevolution.com", "company": null, "name": null, "postal_code": null, "id": 61626, "phone_number": null }, "ship_to_name": null, "service_type_display": null, "tracking_number": null, "available": false, "cost": "0.0", "state": "pending", "url": "/shipments/61626", "signature_type": "", "carrier": null, "updated_at": "2016-06-01T15:46:18Z", "items": [ { "ticket_group": { "external_notes": "First row.", "remote_id": "58141", "wholesale_price": "27.0", "seats": [ null, null ], "event": { "occurs_at": "2016-06-01T18:10:00Z", "name": "Texas Rangers at Cleveland Indians", "id": "915177", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field", "id": "738" } }, "quantity": 2, "retail_price": "27.0", "section": "109", "row": "A", "id": "277917901", "office_id": "618" }, "price": "27.0", "eticket_available": false, "quantity": 2, "updated_at": "2016-06-01T15:46:54Z", "eticket_downloaded_at": "", "eticket_delivery": true, "id": 120150, "eticket_downloaded_by": null } ], "service_type": "LEAST_EXPENSIVE", "name": null, "tracking_url": null, "id": 61626, "phone_number": null, "courier_company": null } ], "consignment": false, "client": null, "isPO": false, "instructions": null, "reference": null, "buyer_rejection_notes": null, "total": "54.0" }


Buyer Notifications

Order Accepted

When a Seller accepts a Purchase Order you have sent you will receive this notification.

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seller_accepted

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{ "id": 147278, "oid": "44442-147278", "placer": { "office": { "type": "Office", "evopay": true, "pcc_code": null, "address": { "region": "New Jersey", "street_address": "333 Washington Street", "longitude": null, "extended_address": "Suite 302", "latitude": null, "po_box": false, "label": null, "locality": "Jersey City", "country_code": "US", "id": 495479, "primary": false, "postal_code": "07302" }, "url": "/offices/1752", "email_address": "test@coretickets.com", "name": "Core", "brokerage": { "updated_at": "2016-06-01T14:33:49Z", "created_at": "2013-07-03T20:20:53Z", "natb_member": false, "url": "/brokerages/1756", "master": false, "email": "dgainor@ticketevolution.com", "name": "Core Tickets", "id": 1756, "abbreviation": "Core" }, "id": 1752, "phone": "201-499-0833" }, "updated_at": "2016-06-01T14:33:49Z", "created_at": "2013-07-03T20:21:38Z", "url": "/users/2335", "email": "Brendan@core.com", "name": "BDawg", "brokerage": { "updated_at": "2016-06-01T14:33:49Z", "created_at": "2013-07-03T20:20:53Z", "natb_member": false, "url": "/brokerages/1756", "master": false, "email": "dgainor@ticketevolution.com", "name": "Core Tickets", "id": 1756, "abbreviation": "Core" }, "id": 2335, "phone": { "extension": null, "number": "111-222-3333" } }, "seller_state": "accepted", "shipping": "0.0", "pending_non_refund_payments_total": 0, "consignment": false, "penalties_total": 0.0, "kount_status": null, "order_type": "direct", "seller_rejection_notes": null, "buyer": { "type": "Office", "evopay": true, "pcc_code": null, "address": { "region": "New Jersey", "street_address": "333 Washington Street", "longitude": null, "extended_address": "Suite 302", "latitude": null, "po_box": false, "label": null, "locality": "Jersey City", "country_code": "US", "id": 495479, "primary": false, "postal_code": "07302" }, "url": "/offices/1752", "email_address": "test@coretickets.com", "name": "Core", "brokerage": { "updated_at": "2016-06-01T14:33:49Z", "created_at": "2013-07-03T20:20:53Z", "natb_member": false, "url": "/brokerages/1756", "master": false, "email": "dgainor@ticketevolution.com", "name": "Core Tickets", "id": 1756, "abbreviation": "Core" }, "id": 1752, "phone": "201-499-0833" }, "tax": "0.0", "url": "/orders/147278", "buyer_cancellation_reason": null, "created_by": { "type": "UserCredential", "office_id": 1752, "brokerage_id": 1756, "label": "Token 1372882898" }, "total": "54.0", "kount_transactions": null, "completed_non_refund_payments_total": "54.0", "instructions": null, "spec": false, "returns_total": 0.0, "pending_balance": "0.0", "buyer_rejection_notes": null, "service_fee": "0.0", "created_at": "2016-06-01T14:40:01Z", "discount": "0.0", "seller_rejection_reason": null, "reference": null, "was_auto_pended": null, "was_auto_accepted": null, "created_by_ip_address": null, "is_new_inventory": false, "seller_cancellation_notes": null, "refunded": "0.0", "buyer_rejection_reason": null, "payments": [ { "type": "evopay", "cvv_response_code": "", "avs_response_code": "", "is_refund": false, "updated_at": "2016-06-01T14:40:04Z", "amount": "54.0", "credit_card": null, "avs_street_address_response": "", "url": "/payments/68653", "created_at": "2016-06-01T14:40:04Z", "state": "completed", "avs_postal_code_response": "", "order_link_id": 147278, "cvv_response": "", "refunded_from_id": null, "performed_by": null, "avs_postal_code_response_code": "", "payment_for_credit_memo_id": null, "credit_memo_id": null, "id": 68653, "check_number": null, "avs_street_address_response_code": "", "avs_response": "" } ], "child_orders": [ 147277 ], "fee": "0.0", "updated_at": "2016-06-01T15:31:47Z", "shipments": [ { "phone_number": null, "type": "Eticket", "tracking_number": null, "updated_at": "2016-06-01T14:40:01Z", "service_type": "LEAST_EXPENSIVE", "courier_company": null, "signature_type": "", "url": "/shipments/61621", "shipment_snapshot": { "phone_number": null, "type": "Eticket", "region": null, "street_address": null, "extended_address": null, "po_box": null, "label": null, "available": null, "email_address": "dgainor@ticketevolution.com", "locality": null, "name": null, "country_code": null, "company": null, "id": 61621, "carrier": null, "postal_code": null }, "state": "pending", "airbill": "/airbills/original/missing.png", "ship_to_name": null, "available": false, "tracking_url": null, "ship_to_company_name": null, "name": null, "items": [ { "updated_at": "2016-06-01T14:40:01Z", "eticket_downloaded_at": "", "price": "27.0", "eticket_downloaded_by": null, "quantity": 2, "ticket_group": { "wholesale_price": "27.0", "retail_price": "27.0", "event": { "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field", "id": "738" }, "occurs_at": "2016-06-01T18:10:00Z", "name": "Texas Rangers at Cleveland Indians", "id": "915177" }, "office_id": "618", "seats": [ null, null ], "remote_id": "58222", "quantity": 2, "section": "113", "id": "277917904", "row": "A", "external_notes": "First row." }, "eticket_delivery": true, "eticket_available": false, "id": 120145 } ], "service_type_display": null, "cost": "0.0", "id": 61621, "carrier": null } ], "billing_address": { "region": "New Jersey", "street_address": "333 Washington Street", "longitude": null, "extended_address": "Suite 302", "latitude": null, "po_box": false, "label": null, "locality": "Jersey City", "country_code": "US", "id": 495479, "primary": false, "postal_code": "07302" }, "isPO": true, "balance": "54.0", "patron_type": "Office", "buyer_cancellation_notes": null, "shipment_snapshot": [ { "phone_number": null, "type": "Eticket", "region": null, "street_address": null, "extended_address": null, "po_box": null, "label": null, "available": null, "email_address": "dgainor@ticketevolution.com", "locality": null, "name": null, "country_code": null, "company": null, "id": 61621, "carrier": null, "postal_code": null } ], "spec_fulfilled": false, "notes": [ ], "state": "accepted", "buyer_state": "accepted", "seller_is_pos": true, "minfraud_response": null, "shipping_address": null, "kount_score": null, "was_auto_canceled": null, "items": [ { "eticket_thumbnails": [ ], "needs_eticket": true, "eticket_finalized": null, "has_spec_tickets": false, "eticket_downloaded_at": null, "updated_at": "2016-06-01T14:40:01Z", "eticket_finalized_at": null, "price": "27.0", "needs_sub": false, "created_at": "2016-06-01T14:40:01Z", "order_id": 147278, "seats": [ ], "eticket_updated_at": null, "eticket_downloaded_by": null, "quantity": 2, "order_item_id": 120145, "ticket_group": { "wholesale_price": "27.0", "retail_price": "27.0", "url": "/ticket_groups/277917904", "event": { "url": "/events/915177", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field", "id": "738" }, "occurs_at": "2016-06-01T18:10:00Z", "name": "Texas Rangers at Cleveland Indians", "id": "915177" }, "instant_delivery": true, "seats": [ ], "format": "Eticket", "remote_id": "58222", "brokerage_id": "117", "office_name": "Main Office", "office_id": "618", "quantity": 2, "tickets": [ { "purchase_order_id": null, "seat": null }, { "purchase_order_id": null, "seat": null } ], "in_hand": "true", "section": "113", "brokerage_name": "Amazing Tickets", "id": "277917904", "in_hand_on": "2016-06-01", "row": "A", "external_notes": "First row." }, "eticket_pdf_pages": null, "eticket_delivery": true, "eticket_file_size": null, "eticket_available": false, "cost": "54.0", "id": 124013, "order_item_link_id": 124013 } ], "subtotal": "54.0", "partner": false, "client": null, "oth_created": false, "seller": { "type": "Office", "evopay": true, "pcc_code": null, "address": { "region": "NY", "street_address": "110 W 30th Street", "longitude": null, "extended_address": "Seventh Floor", "latitude": null, "po_box": false, "label": null, "locality": "New York", "country_code": "US", "id": 8506, "primary": false, "postal_code": "10001" }, "url": "/offices/6", "email_address": "orders@ticketevolution.com", "name": "Main Office", "brokerage": { "updated_at": "2016-05-17T16:12:09Z", "created_at": "2010-07-28T12:02:16Z", "natb_member": true, "url": "/brokerages/61", "master": true, "email": "billing@ticketevolution.com", "name": "Ticket Evolution", "id": 61, "abbreviation": "Ticket Evolution" }, "id": 6, "phone": "201-499-0833" }, "additional_expense": "0.0", "substitute_order_link_id": null, "substitutions": [ ], "seller_cancellation_reason": null, "kount_notifications": null }

Order Rejected

When a Seller has Rejected a Purchase Order you have sent you will receive this notification.

recipient

event_type

body

buyer

order_rejected

Expand

{ "id": 147292, "oid": "44447-147292", "created_by": { "type": "UserCredential", "label": "Token 1372882898", "office_id": 1752, "brokerage_id": 1756 }, "updated_at": "2016-06-01T15:46:55Z", "partner": false, "seller_rejection_reason": "Tickets No Longer Available", "service_fee": "0.0", "patron_type": "Office", "was_auto_pended": null, "seller_cancellation_notes": null, "seller_is_pos": true, "url": "/orders/147292", "created_at": "2016-06-01T15:46:18Z", "discount": "0.0", "was_auto_accepted": null, "spec": false, "refunded": "0.0", "pending_non_refund_payments_total": "54.0", "buyer_rejection_reason": null, "seller_state": "rejected", "substitutions": [ ], "was_auto_canceled": null, "oth_created": false, "created_by_ip_address": null, "billing_address": { "region": "New Jersey", "street_address": "333 Washington Street", "country_code": "US", "extended_address": "Suite 302", "label": null, "longitude": null, "locality": "Jersey City", "po_box": false, "primary": false, "latitude": null, "postal_code": "07302", "id": 495479 }, "buyer_cancellation_notes": null, "kount_score": null, "completed_non_refund_payments_total": 0, "penalties_total": 0.0, "order_type": "direct", "payments": [ { "refunded_from_id": null, "order_link_id": 147292, "cvv_response_code": "", "type": "return", "performed_by": "2491", "avs_postal_code_response": "", "payment_for_credit_memo_id": null, "credit_memo_id": null, "check_number": null, "created_at": "2016-06-01T15:46:55Z", "cvv_response": "", "url": "/payments/68670", "state": "completed", "is_refund": false, "updated_at": "2016-06-01T15:46:55Z", "avs_response": "", "credit_card": null, "avs_postal_code_response_code": "", "avs_response_code": "", "avs_street_address_response_code": "", "id": 68670, "avs_street_address_response": "", "amount": "54.0" }, { "refunded_from_id": null, "order_link_id": 147292, "cvv_response_code": "", "type": "evopay", "performed_by": null, "avs_postal_code_response": "", "payment_for_credit_memo_id": null, "credit_memo_id": null, "check_number": null, "created_at": "2016-06-01T15:46:20Z", "cvv_response": "", "url": "/payments/68667", "state": "pending", "is_refund": false, "updated_at": "2016-06-01T15:46:20Z", "avs_response": "", "credit_card": null, "avs_postal_code_response_code": "", "avs_response_code": "", "avs_street_address_response_code": "", "id": 68667, "avs_street_address_response": "", "amount": "54.0" } ], "kount_notifications": null, "subtotal": "54.0", "balance": "54.0", "buyer_state": "accepted", "shipment_snapshot": [ { "region": null, "street_address": null, "type": "Eticket", "country_code": null, "extended_address": null, "label": null, "available": null, "carrier": null, "locality": null, "po_box": null, "email_address": "dgainor@ticketevolution.com", "company": null, "name": null, "postal_code": null, "id": 61626, "phone_number": null } ], "kount_status": null, "seller": { "pcc_code": null, "type": "Office", "address": { "region": "NY", "street_address": "110 W 30th Street", "country_code": "US", "extended_address": "Seventh Floor", "label": null, "longitude": null, "locality": "New York", "po_box": false, "primary": false, "latitude": null, "postal_code": "10001", "id": 8506 }, "url": "/offices/6", "brokerage": { "created_at": "2010-07-28T12:02:16Z", "abbreviation": "Ticket Evolution", "url": "/brokerages/61", "updated_at": "2016-05-17T16:12:09Z", "master": true, "natb_member": true, "email": "billing@ticketevolution.com", "name": "Ticket Evolution", "id": 61 }, "name": "Main Office", "email_address": "orders@ticketevolution.com", "evopay": true, "phone": "201-499-0833", "id": 6 }, "items": [ { "ticket_group": { "external_notes": "First row.", "tickets": [ { "purchase_order_id": null, "seat": null }, { "purchase_order_id": null, "seat": null } ], "remote_id": "58141", "wholesale_price": "27.0", "seats": [ ], "event": { "occurs_at": "2016-06-01T18:10:00Z", "url": "/events/915177", "name": "Texas Rangers at Cleveland Indians", "id": "915177", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field", "id": "738" } }, "in_hand": "true", "url": "/ticket_groups/277917901", "format": "Eticket", "quantity": 2, "in_hand_on": "2016-06-01", "office_name": "Main Office", "retail_price": "27.0", "instant_delivery": true, "section": "109", "row": "A", "id": "277917901", "brokerage_name": "Amazing Tickets", "brokerage_id": "117", "office_id": "618" }, "eticket_updated_at": null, "needs_sub": true, "eticket_finalized": null, "eticket_available": false, "price": "27.0", "order_item_link_id": 124027, "seats": [ ], "eticket_pdf_pages": null, "created_at": "2016-06-01T15:46:18Z", "order_id": 147292, "cost": "54.0", "eticket_file_size": null, "eticket_finalized_at": null, "quantity": 2, "needs_eticket": true, "eticket_downloaded_at": null, "updated_at": "2016-06-01T15:46:54Z", "eticket_thumbnails": [ ], "eticket_delivery": true, "has_spec_tickets": false, "id": 124027, "eticket_downloaded_by": null, "order_item_id": 120150 } ], "seller_cancellation_reason": null, "state": "rejected", "kount_transactions": null, "tax": "0.0", "shipping_address": null, "buyer": { "pcc_code": null, "type": "Office", "address": { "region": "New Jersey", "street_address": "333 Washington Street", "country_code": "US", "extended_address": "Suite 302", "label": null, "longitude": null, "locality": "Jersey City", "po_box": false, "primary": false, "latitude": null, "postal_code": "07302", "id": 495479 }, "url": "/offices/1752", "brokerage": { "created_at": "2013-07-03T20:20:53Z", "abbreviation": "Core", "url": "/brokerages/1756", "updated_at": "2016-06-01T14:33:49Z", "master": false, "natb_member": false, "email": "dgainor@ticketevolution.com", "name": "Core Tickets", "id": 1756 }, "name": "Core", "email_address": "test@coretickets.com", "evopay": true, "phone": "201-499-0833", "id": 1752 }, "returns_total": 54.0, "substitute_order_link_id": null, "notes": [ ], "pending_balance": "-54.0", "is_new_inventory": false, "minfraud_response": null, "child_orders": [ 147291 ], "seller_rejection_notes": null, "spec_fulfilled": false, "buyer_cancellation_reason": null, "shipping": "0.0", "fee": "0.0", "additional_expense": "0.0", "placer": { "created_at": "2013-07-03T20:21:38Z", "url": "/users/2335", "updated_at": "2016-06-01T14:33:49Z", "office": { "pcc_code": null, "type": "Office", "address": { "region": "New Jersey", "street_address": "333 Washington Street", "country_code": "US", "extended_address": "Suite 302", "label": null, "longitude": null, "locality": "Jersey City", "po_box": false, "primary": false, "latitude": null, "postal_code": "07302", "id": 495479 }, "url": "/offices/1752", "brokerage": { "created_at": "2013-07-03T20:20:53Z", "abbreviation": "Core", "url": "/brokerages/1756", "updated_at": "2016-06-01T14:33:49Z", "master": false, "natb_member": false, "email": "dgainor@ticketevolution.com", "name": "Core Tickets", "id": 1756 }, "name": "Core", "email_address": "test@coretickets.com", "evopay": true, "phone": "201-499-0833", "id": 1752 }, "brokerage": { "created_at": "2013-07-03T20:20:53Z", "abbreviation": "Core", "url": "/brokerages/1756", "updated_at": "2016-06-01T14:33:49Z", "master": false, "natb_member": false, "email": "dgainor@ticketevolution.com", "name": "Core Tickets", "id": 1756 }, "email": "Brendan@core.com", "name": "BDawg", "phone": { "extension": null, "number": "111-222-3333" }, "id": 2335 }, "shipments": [ { "airbill": "/airbills/original/missing.png", "ship_to_company_name": null, "type": "Eticket", "shipment_snapshot": { "region": null, "street_address": null, "type": "Eticket", "country_code": null, "extended_address": null, "label": null, "available": null, "carrier": null, "locality": null, "po_box": null, "email_address": "dgainor@ticketevolution.com", "company": null, "name": null, "postal_code": null, "id": 61626, "phone_number": null }, "ship_to_name": null, "service_type_display": null, "tracking_number": null, "available": false, "cost": "0.0", "state": "pending", "url": "/shipments/61626", "signature_type": "", "carrier": null, "updated_at": "2016-06-01T15:46:18Z", "items": [ { "ticket_group": { "external_notes": "First row.", "remote_id": "58141", "wholesale_price": "27.0", "seats": [ null, null ], "event": { "occurs_at": "2016-06-01T18:10:00Z", "name": "Texas Rangers at Cleveland Indians", "id": "915177", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field", "id": "738" } }, "quantity": 2, "retail_price": "27.0", "section": "109", "row": "A", "id": "277917901", "office_id": "618" }, "price": "27.0", "eticket_available": false, "quantity": 2, "updated_at": "2016-06-01T15:46:54Z", "eticket_downloaded_at": "", "eticket_delivery": true, "id": 120150, "eticket_downloaded_by": null } ], "service_type": "LEAST_EXPENSIVE", "name": null, "tracking_url": null, "id": 61626, "phone_number": null, "courier_company": null } ], "consignment": false, "client": null, "isPO": true, "instructions": null, "reference": null, "buyer_rejection_notes": null, "total": "54.0" }


ETicket Finalized

Once the Seller has uploaded the Etickets for an item within your Purchase Order you will receive this notification.

recipient

event_type

body

buyer

etickets_finalized

Expand

{ "order_id": 147278, "eticket_downloads_by_broker": [ ], "ticket_group": { "external_notes": "First row.", "tickets": [ { "purchase_order_id": 147277, "seat": null }, { "purchase_order_id": 147277, "seat": null } ], "remote_id": "58222", "wholesale_price": "27.0", "seats": [ ], "event": { "occurs_at": "2016-06-01T18:10:00Z", "url": "/events/915177", "name": "Texas Rangers at Cleveland Indians", "id": "915177", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field" } }, "in_hand": true, "url": "/ticket_groups/277917904", "format": "Eticket", "quantity": 2, "in_hand_on": "2016-06-01", "office_name": "Main Office", "retail_price": "27.0", "section": "113", "row": "A", "brokerage_name": "Amazing Tickets", "brokerage_id": "117", "office_id": "618" }, "eticket_updated_at": "2016-06-01T15:41:50Z", "needs_sub": false, "eticket_finalized": true, "price": "27.0", "order_item_link_id": 124013, "seats": [ ], "eticket_pdf_pages": 4, "created_at": "2016-06-01T14:40:01Z", "undocumented_eticket_downloads": [ ], "url": "/orders/147278/items/120145", "cost": "54.0", "quantity": 2, "eticket_downloads_by_customer": [ ], "eticket_file_size": 332126, "eticket_finalized_at": "2016-06-01T15:41:52Z", "needs_eticket": false, "eticket_downloaded_at": null, "updated_at": "2016-06-01T15:41:52Z", "eticket_thumbnails": [ { "page": 1, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_0.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=JjooFTozNty9UwEJXGyJNbvegDg%3D" }, { "page": 2, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_1.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=QLZYfLtWSMFt%2BnPKBDkQELFlBrQ%3D" }, { "page": 3, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_2.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=EOyRR5%2FFAXZrBw8xuqnSV3CVMqU%3D" }, { "page": 4, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_3.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=vBA3ZJlomvjUTkSANyXAv%2FTmcSk%3D" } ], "eticket_delivery": true, "etickets": [ ], "has_spec_tickets": false, "id": 124013, "delivery_id": 61621, "eticket_downloaded_by": null, "order_item_id": 120145 }

In-Hand Updated

When the in hand or in hand on changes on an order, we will send this notification.

recipient

event_type

body

buyer

in-hand_updated

Expand

{ "order_id": 147277, "order_item_id": 120145, "eticket_downloads_by_broker": [ ], "ticket_group": { "external_notes": "First row.", "tickets": [ { "purchase_order_id": null, "seat": null }, { "purchase_order_id": null, "seat": null } ], "remote_id": "58222", "wholesale_price": "27.0", "seats": [ ], "event": { "occurs_at": "2016-06-01T18:10:00Z", "url": "/events/915177", "name": "Texas Rangers at Cleveland Indians", "id": "915177", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "name": "Progressive Field" } }, "in_hand": true, "url": "/ticket_groups/277917904", "format": "Eticket", "quantity": 2, "in_hand_on": "2016-06-01", "office_name": "Main Office", "retail_price": "27.0", "section": "113", "row": "A", "brokerage_name": "Amazing Tickets", "brokerage_id": "117", "office_id": "618" }, "eticket_updated_at": "2016-06-01T15:41:50Z", "needs_sub": false, "eticket_finalized": true, "price": "27.0", "order_item_link_id": 124012, "seats": [ ], "eticket_pdf_pages": 4, "created_at": "2016-06-01T14:40:01Z", "undocumented_eticket_downloads": [ ], "url": "/orders/147277/items/120145", "cost": "", "quantity": 2, "eticket_downloads_by_customer": [ ], "eticket_file_size": 332126, "eticket_finalized_at": "2016-06-01T15:41:52Z", "needs_eticket": false, "eticket_downloaded_at": null, "updated_at": "2016-06-01T15:41:52Z", "eticket_thumbnails": [ { "page": 1, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_0.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=JjooFTozNty9UwEJXGyJNbvegDg%3D" }, { "page": 2, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_1.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=QLZYfLtWSMFt%2BnPKBDkQELFlBrQ%3D" }, { "page": 3, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_2.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=EOyRR5%2FFAXZrBw8xuqnSV3CVMqU%3D" }, { "page": 4, "url": "https://s3-us-west-1.amazonaws.com/eticketpacks-blue.sandbox.ticketevolution.com/original-sandbox/120145/reassembled-1464795706.pdf_3.png?AWSAccessKeyId=AKIAISSSKQT4ZA7HXWQQ&Expires=1464799312&Signature=vBA3ZJlomvjUTkSANyXAv%2FTmcSk%3D" } ], "eticket_delivery": true, "etickets": [ ], "has_spec_tickets": false, "id": 124012, "delivery_id": 61621, "eticket_downloaded_by": null }

Airbill Requested

When a Seller has requested an airbill because they are ready to ship Physical tickets we will send this notification. See below for notification example.

...

  • Physical tickets are shown as delivered via FedEx

  • Etickets are uploaded into the system

  • Transferrable tickets (Flash and TM Mobile) have been transferred

  • When the information for Local Pickup, Will Call, or Guest List has been exchanged

recipient

event_types

body

buyer

airbill_requested

airbill_generated

delivery_shipped

delivery_complete

delivery_reclassified

delivery_updated

Expand

{ "order": { "url": "/orders/147294", "id": 147294 }, "phone_number": null, "type": "ProvidedAirbill", "tracking_number": null, "updated_at": "2016-06-01T15:50:02Z", "address": null, "service_type": "LEAST_EXPENSIVE", "courier_company": null, "signature_type": "", "created_at": "2016-06-01T15:50:02Z", "url": "/shipment/61627", "shipment_snapshot": { "phone_number": null, "type": "ProvidedAirbill", "region": null, "street_address": null, "extended_address": null, "po_box": null, "label": null, "available": null, "email_address": "dgainor@ticketevolution.com", "locality": null, "name": null, "country_code": null, "company": null, "id": 61627, "carrier": null, "postal_code": null }, "state": "pending", "airbill": "", "ship_to_name": null, "available": false, "email_address": { "updated_at": "2016-06-01T15:50:02Z", "address": "dgainor@ticketevolution.com", "url": null, "label": null, "id": 194572 }, "notes": null, "ship_to_company_name": null, "name": null, "items": [ { "price": "30.0", "quantity": 4, "ticket_group": { "wholesale_price": "30.0", "retail_price": null, "url": "/ticket_groups/298706863", "event": { "event_tbd": null, "url": "/events/1019897", "venue": { "address": { "region": "OH", "locality": "Cleveland" }, "url": "/venues/294", "name": "FirstEnergy Stadium - Cleveland", "id": "294" }, "occurs_at": "2016-06-05T12:30:00Z", "name": "Japan at USA Women's National Soccer Team", "id": "1019897" }, "office_id": "618", "remote_id": "63407", "quantity": null, "id": "298706863" }, "id": 120151, "order_item_link_id": 124029 } ], "residential": null, "service_type_display": "", "cost": "0.0", "id": 61627, "carrier": null, "broker_phone_number": null }