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Simply provide a URL where you would like us to send notifications and we will send a POST to that URL with three parameters: recipient
, event_type
and body
. event_type
will be an indicator or what action took place and body
will contain JSON to show the new changes.
We have notifications that apply to both Sellers and Buyers and the recipient
parameter indicates whether you are the buyer or the seller for the given order.
If you wish to use webhooks in Sandbox or Production contact our support team to provide us the URL. |
As soon as a new order for your tickets is received we will send these notifications. This should reduce your reliance on checking Orders / Index for new orders, and once you have confirmed this notification is working for you we suggest that only check Orders / Index every 5 minutes or so as a fallback.
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When a buyer has purchased Physical tickets to be shipped and used the delivery type ProvidedAirbill
to indicate they would upload an airbill we will send this notification when the airbill is uploaded and is ready for you to retrieve using Shipments / Get Airbill or manually via Core.
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When the delivery has detail or attribute changes post-order (email address, name, etc…), we will send this notification.
recipient | event_types | body | |
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When you have Accepted an order we will send this notification.
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When you have uploaded and finalized Etickets for an order item we will send this notification.
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When the in hand
or in hand on
changes on an order, we will send this notification.
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When you have Rejected an order we will send this notification.
recipient | event_type | body | |
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When a Seller accepts a Purchase Order you have sent you will receive this notification.
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When a Seller has Rejected a Purchase Order you have sent you will receive this notification.
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Once the Seller has uploaded the Etickets for an item within your Purchase Order you will receive this notification.
recipient | event_type | body | |
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When the in hand
or in hand on
changes on an order, we will send this notification.
recipient | event_type | body | |
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When a Seller has requested an airbill because they are ready to ship Physical tickets we will send this notification. See below for notification example.
When a Seller has generated an airbill because they are ready to ship Physical tickets we will send this notification. See below for notification example.
When the delivery method has changed post-order (ex: from Fedex to Local Pickup, etc…), we will send this notification. See below for notification example.
When the delivery has detail or attribute changes post-order (email address, name, etc…), we will send this notification. See below for notification example.
When FedEx shows that they have taken possession of a package we will send this notification. See below for notification example.
This notification is sent when:
Physical tickets are shown as delivered via FedEx
Etickets are uploaded into the system
Transferrable tickets (Flash and TM Mobile) have been transferred
When the information for Local Pickup, Will Call, or Guest List has been exchanged
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