To access the web service, you will need to provide authentication credentials in the form of an access token. This should be specified by passing a header along with each request called X-Token. Not passing this header or passing the header with an invalid API token will result in a 401 Unauthorized response.

You may create and manage your tokens in the Brokerage->API Credentials area of the Ticket Evolution Settings App


Each environment has separate tokens, so be sure to use the appropriate token for the environment or you will receive a 401 Unauthorized response.