Ticket Evolution supports inventory files exported from any of the major Point of Sale systems. Your file should be either a comma separated file (.csv) or a tab separated file (.txt) with the first row being a header row defining the fields. The newline character should be a Line Feed ('\n'0x0A, 10 in decimal) and the contents of each field should be wrapped in double quotes. If the value within a field contains double quotes you should escape those double quotes by double-double quoting them, e.g: "Kenny ""Babyface"" Edmonds with Special Guest Brandy".

Supported Columns

The supported columns and the proper formatting of them is below in alphabetical order. Header names are case-insensitive and the order of columns does not matter.

Additional columns may be included, but will be ignored.


Header

Format

Description

Presence

Empty Allowed

Max Length

AccountEmail

azdiamondbacks@example.com

The email address for the MLB/ProVenue account in which these tickets are located or the parent account.

note

If you are an MLB Authorized Broker for this team AccountEmail as well as one of Barcodes, TicketIds, or VerificationIds is required.

If you are an MLB Authorized Broker for this team AccountEmail as well as one of Barcodes, TicketIds, or VerificationIds is required.

Optional

Yes

Barcodes

AAAA1111BBBB|CCCC2222DDDD

A list of the barcodes for each ticket in this ticket group. The barcodes should be separated by a | (“vertical bar”). When Barcodes are provided:

  • The number of barcodes provided must match the quantity

  • SeatFrom and SeatThru must also be provided

  • The barcodes should be in order of low seat (SeatFrom) to high seat (SeatThru)

Optional

Yes

Cost

122.00

The price in US dollars that you are charging for each ticket in this ticket group

Required

No

Discount

23.5

Indicates a percentage discount that should be applied to TEvo's retail partners (non-B2B sales). Any amount less than 20% will be passed to all of TEvo's retail partners while a discount of 20.00% or more will only be shown to our Opaque Network.

If you would like to know more about participating in our Sales Booster program please contact us.

Optional

Yes

Eticket

One of: Y, N, y, n, 1, 0

Use the Format column instead of Eticket

Indicates whether this ticket group is a PDF Eticket that will be uploaded.

PDFAvail or Edelivery_Ind or Edelivery are also accepted for the column header.

Optional

Yes

Event

New Orleans Saints

or

Atlanta Hawks at New Orleans Saints

Either the performer name or the name of the actual event. If your listing is for parking passes the Event must still include the name of the Event.

Required

No


255

EventDate

09/27/2015

US formatted date mm/dd/yyyy. Dates more than 2 years in the future will be ignored.

Required

No


EventID

The ID of the event in the Point of Sale

EventIDSource

The Source of the provided EventID. One of

  • axs

  • dti

  • mlb_ballpark

  • provenue

  • paciolan

  • seatgeek

  • skybox

  • stubhub

  • tevo

  • tm_host

  • tradedesk

  • ticket_network

  • ticket_utils

  • viagogo

EventTime

6:05PM

A string that can be parsed to indicate time. Generally either a 12 hour formatted time with the period indicator (AM|PM) or a 24 hour time format.

Times that parse to the following values are all considered to be “TBA”, which in our system is indicated by 00:00:00:

  • 00:00

  • 03:00

  • 03:30

  • 23:59

Required

Yes


FaceValue

75.50

The the established price charged by the operator of a place of entertainment that is printed or endorsed on the face of each ticket.

Failure to provide FaceValue in localities where it is legally required to be shown to buyers could result in your tickets not being made available for sale.

Optional

Yes

Format

tm_mobile

One of:

  • eticket

  • flash_seats

  • mobileqr

  • tm_mobile

  • hard

StockType, Stock, and Format are also accepted for the column header.

Optional

Yes

InHandDate

08/22/2015

US formatted date (mm/dd/yyyy) indicating the earliest date that these tickets will be transferred, shipped or uploaded.

To indicate that the tickets are currently in hand use a date that is today’s date or earlier. Leaving this field empty will cause the In Hand Date to be set as the latest date we allow, currently two days before the event.

Required

No

Instant

Y or N

Indicates whether these tickets are available for Instant Delivery. In order for your tickets to actually be marked as Instant Delivery three things must exist:

  • The ticket group must have a Format of eticket, flash_seats, mobileqr, or tm_mobile

  • The ticket group must be marked as In Hand

  • You must have Ticket Evolution Seller Support note your account with which automated processing system you use

Instantpdf or Instant_delivery are also accepted for the column header.

Optional

Yes

Internal_Notes

Text that will be displayed to Users within your Office

Optional

Yes

 Notes

Text explaining any restrictions or inclusions with this ticket group that will be displayed to everyone.

These notes will also be parsed for certain “hot word” indicators that are used to indicate additional properties of the ticket group. Any of these ”hot words” can be negated by a preceding not.

Wheelchair Hot Words

  • handicap

  • handicapped

  • wc

  • wheel chair

  • wheelchair

Use the Format column instead of notes to indicate the StockType

Eticket Hot Words:

  • e ticket

  • e-delivery

  • e-mailed

  • e-ticket

  • edelivery

  • electronic

  • email

  • emailable

  • emailed

  • eticket

  • instant download

  • ticket fast

  • ticket-fast

  • ticketfast

Paperless Hot Words

  • paper less

  • paper_less

  • paper-less

  • paperless-

  • paperless

Flash Seats Hot Words

  • axs

  • flash seat

  • flash_seat

  • flash-seat

  • flash

  • flashseat

  • fls

TM Mobile Transfer Hot Words

  • mobile

  • mobile ticket

  • mobile ticketing

  • mobile ticketmaster

  • mobile transfer

  • mobile_transfer

  • mobile_xfr

  • mobiletransfer

  • tm mobile

  • tm_mobile

  • tmet

  • wallet

  • xfer mobile entry

  • xfer

TM Mobile Screenshot/QR Code Hot Words

  • mobile_screencap

  • mobileqr

  • qr

  • qrmobile

Required 

Yes 

Partnership

1 or 0

Currently unused

Optional

Yes

Quantity

12

An integer representing the number of seats together for this ticket group

Required

No

Retail

122.00

The retail price in US dollars you wish to charge on your TEvo-powered website for each ticket in this ticket group

Optional

Yes

Row

22

The row indicator as printed on the ticket. Include WC in the row to indicate the tickets are wheelchair/ADA accessible.

Required

No

100

SeatFrom

3

The low & high seat numbers if you wish to indicate the seat numbers available.

TEvo does not display seat numbers to buyers but we encourage you to supply them as it can assist our team and prevent phone calls to you regarding seat location.

Required

Yes


SeatThru

14

Required

Yes


Section

109

The section indicator as printed on the ticket

Required

No

100

SellerCost

122.00

The cost the seller paid in US dollars for each ticket in this ticket group.

We encourage all sellers to include seller_cost, especially in states like New York where the face_value is required as it may be used as a backup when face_value is not available.

actual_cost, actualcost, and seller_cost are also accepted for the column header.

Optional

Yes

SplitType


One of:

  • Custom - Specify the custom split values in the SplitValue column.

  • None - No splits allowed

  • Any - Sells all quantity options

  • Neverleaveone - Sells all quantity options except that which leaves a single (this is also our default if the column is empty). 

  • Default - For now, the default is Neverleaveone.


Optional


Yes


SplitValue

The SplitValue in the upload file should be wrapped in quotes when supplying multiple values for a SplitType of Custom. eg: "1,2,4"

Only applicable for the Custom SplitType, the SplitValue column:

  • Specifies any quantities allowed to be sold from the ticket group.

  • If this value = quantity, there will be no splits allowed.

Note: This value type has a 40 character limit in this column


Required when SplitType is Custom



40

TaxedCost

100.00

The per-ticket amount in US dollars on which tax was previously been paid.

Optional

Yes

TicketID

54687951

The unique ID of this ticket group in your Point of Sale or inventory management system.

Required

No

TicketIDs

1783953623382|654851351564

A list of the MLB/ProVenue ticket_ids for each ticket in this ticket group. The TicketIDs should be separated by a | (“vertical bar”). When TicketIDs are provided:

  • The number of TicketIDs provided must match the quantity

  • SeatFrom and SeatThru must also be provided

  • The TicketIDs should be in order of low seat (SeatFrom) to high seat (SeatThru)

Optional

Yes

Venue

Mercedes-Benz Superdome

The venue name

Required

No

255

VerificationIds

ANGELS-REGULAR-4068-3XTC4X7ZSR2LYYZBIXVXW4HI|ANGELS-REGULAR-4068-7JWV4X7ZSR2LHQYBIXVXW4HI

A list of the MLB/ProVenue Verification IDs for each ticket in this ticket group. The Verification IDs should be separated by a | (“vertical bar”). When VerificationIds are provided:

  • The number of VerificationIds provided must match the quantity

  • SeatFrom and SeatThru must also be provided

  • The VerificationIds should be in order of low seat (SeatFrom) to high seat (SeatThru)

Optional

Yes

Example File

"Event","Venue","EventDate","EventTime","Quantity","Section","Row","SeatFrom","SeatThru","Notes","Cost","TicketID","Eticket","InHandDate","Instant"
"Atlanta Hawks at New Orleans Saints","Mercedes-Benz Superdome","09/27/2015","6:05PM","12","109","22","3","14","Wheelchair seats. Includes free valet parking.","122.00","54687951","Y","08/22/2015","Y"
"Steel Panther with Rock Sugar","House of Blues - Sunset Strip","02/29/2020","8:00PM","10","FLOOR","GA","","","General Admission Floor.","29.00","54687983","N","02/22/2015","N"
"Kenny ""Babyface"" Edmonds with Special Guest Brandy","Portsmouth Pavilion","09/21/17","7:30PM","4","GOLD L","C","","","","85","3849359","N","07/23/2015","N"