| Description | Pre-checkout integration to ensure confirmation is automatically offered to buyers at the time of checkout on inventory. |
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To achieve order integration on the Ticket Evolution marketplace, we expect that there will be on the inventory management system/automation provider. More specifically:
- A hold call to confirm the availability of the inventory being purchased. A successful response will put the inventory on hold in the system of record.
- A hold release call to release inventory in case there is an issue on our side. A successful response will release the hold for that inventory.
- An invoice or purchase call to ensure the inventory is sold out from the POS system. A successful response will sell out the inventory in the system of record as TEvo as the buyer.
What we Expect
- Integration will be done against a RESTful API.
- All responses will be in a JSON formatted response body.
- All response times will return on average within 5 seconds.
- Automators will provide documentation which will include but not be limited to response codes for each endpoint with details on what each code means.
- Automator will provide an API Key that we will use when making calls to the endpoints
Hold Requests
- TEvo will do all validations on our end prior to making the hold request.
- The hold request will include the following attributes:
- provided by the supplier when the inventory was provided to TEvo
- Quantity of tickets being purchased
- Global ID - which will be used to sync hold, hold release and invoice calls.
- A successful response will represent that the tickets have been put on hold and are available to TEvo for purchase.
Hold Release
- TEvo will release the hold on the inventory if there was an issue creating the final order on our side.
- The hold release call will include the following attributes:
- - This will allow the automator to link the hold release call to the initial hold call.
Invoice/Purchase
- Global ID - This will allow the automator to link the invoice create call to the initial hold call.
- Any errors returned via the Invoice/Purchase call will be the responsibility of the seller to resolve as these tickets have been confirmed to put on hold and have been committed to the buyer.