| | | |
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address_id or
address_attributes
| ID of an existing Client address to use for the recipient | Integer | Use one or the other, but not both. Required when type is FedEx . |
An Address object containing the address information. | Object |
available | Indicates whether the airbill is currently available. | boolean | Required when type is ProvidedAirbill |
carrier | The carrier for the ProvidedAirvill. | String | Required for certain types |
ship_from_address_id
or ship_from_address_attributes
| ID of an existing Address to use as the sender. This is usually not necessary when shipping as an office, and is used to override the default. | Integer | Use one or the other, but not both. Neither is required. |
An Address object containing the address information. This is usually not necessary when shipping as an office, and is used to override the default. | Object |
ship_from_phone_number_id
or ship_from_phone_number_attributes
| ID of a phone number to use as the sender. This is usually not necessary when shipping as an office, and is used to override the default. | Integer | Use one or the other, but not both. Neither is required. |
A Phone Number object containing the phone number information. This is usually not necessary when shipping as an office, and is used to override the default. | Object |
phone_number_id
or phone_number_attributes
| ID of an existing Client phone number for the recipient | Integer | Use one or the other, but not both. Required when type is FedEx, LocalPickup , or GuestList. |
A Phone Number object containing the phone number information. | Object |
email_address_id
or email_address_attributes
| ID of an existing Client email address for the recipient | Integer | Use one or the other, but not both. Required when type is Eticket , FlashSeats , or TMMobile. |
An Email Address object containing the email address information. | Object |
type | Type of the shipment. You must enable the ones you wish to allow for each office and API Credential in Settings under Checkout→Shipping. Info |
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As of 2016-03-15 the delivery type must correspond to the TicketGroup format for the following formats: Eticket, TMMobile, GuestList, Paperless, FlashSeats. Physical ticket groups must be shipped via FedEx or ProvidedAirbill unless the event occurs less than 18 hours from the order time. |
Type | Notes |
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FedEx |
Info |
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Shipments with a type of FedEx cannot be created if the address is a PO Box as FedEx does not ship to PO Boxes. |
- Creating airbills requires FedEx to be setup on your account by a TEvo Admin. Including an existing
tracking_number eliminates this requirement. - Requires
ship_to_name Requires one of: phone_number_id, phone_number_attributes, tracking_number - Requires
service_type - If Send client emails is enabled in settings, an email will be sent to Client when tickets ship
- The Ground
service_type s listed in Settings are not currently supported.
| UPS | - Creation of UPS airbills is not currently supported
| Eticket | - Use Eticket when the ticket group’s
format is Eticket. - Requires
email_address_id or email_address_attributes - If Suppress eticket emails is not enabled in settings, an email will be sent to Client when tickets are ready to be downloaded
| Email | Requires email_address_id or email_address_attributes | Courier | Requires ship_to_name | WillCall | Requires ship_to_name | PickupAtOffice | Requires ship_to_name | LocalPickup | Requires ship_to_name | Custom | Requires ship_to_name | TMMobile |
| GuestList |
| Paperless |
| FlashSeats |
| ProvidedAirbill | Set the available parameter to true if the airbill is already available. If the airbill is already available, the tracking number and carrier is required. | TBD |
| TMMobileLink | - Use TMMobileLink if you a TicketMaster Mobile Link that you can attach to the Shipment
|
| string | Required |
order_items | Array of items to be placed in this shipment. When creating/replacing a shipment for an existing order each array element should be an object with a single property, id , with that value being the same as the order_item_id from the corresponding object within the items array of the order containing the ticket groups to be included in this shipment. e.g.: "order_items": [{"id": 26117}]
When creating a shipment at the time of order creation via shipped_items each array element should be an object containing the information defining that item. See Items Parameters under Orders / Create for details. | Array | Required |
service_type | The Service Type to use when the Shipment type is FedEx . You must enable the ones you wish to allow for each office and API Credential in Settings under Checkout->Shipping.
Although you are free to specify a specific Service Type we recommend that you always use LEAST_EXPENSIVE if you are using our system to generate the FedEx airbill. When LEAST_EXPENSIVE is used we will use FedEx’s API and our own algorithm to determine the least expensive Service Type will have the package delivered to your customer with a (roughly) four hour buffer before the event begins. For example, if FedEx says that STANDARD_OVERNIGHT will be delivered by 6:30pm and the event begins at 8:00pm then the airbill would likely be created using PRIORITY_OVERNIGHT so that the delivery would happen by 10:30am.
Service Type | Other |
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LEAST_EXPENSIVE | Recommended | INTERNATIONAL_FIRST |
| INTERNATIONAL_PRIORITY_SATURDAY_DELIVERY |
| INTERNATIONAL_PRIORITY |
| INTERNATIONAL_ECONOMY |
| FIRST_OVERNIGHT |
| PRIORITY_OVERNIGHT_SATURDAY_DELIVERY |
| FEDEX_2_DAY_SATURDAY_DELIVERY |
| PRIORITY_OVERNIGHT |
| STANDARD_OVERNIGHT |
| FEDEX_2_DAY |
| FEDEX_EXPRESS_SAVER |
| INTERNATIONAL_GROUND | Currently not supported | GROUND_HOME_DELIVERY | Currently not supported | FEDEX_GROUND | Currently not supported |
See the FedEx Service guide for details and delivery times. | string | Required when type is FedEx |
ship_to_name | Name of recipient | string | Required for certain types |
tracking_number | Input tracking number of shipment if you intend to ship the airbill yourself | string | Optional |
order_id | The order ID to which the shipment will belong | integer | Required |
signature_type | Type of signature required for delivery. Signature Type | Definition | Other |
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INDIRECT | FedEx obtains a signature from someone at the delivery address (a neighbor, building manager or someone at a neighboring address), or the recipient can leave a FedEx Door Tag authorizing release of the package without anyone present. This option is available only if you checked This is a residential address in the To section; it is not available for shipments to nonresidential addresses. | Requires that residential be set to true | DIRECT | FedEx obtains a signature from someone at the delivery address. If no one is at the address, they reattempt delivery. |
| ADULT | FedEx obtains a signature from someone at least 21 years old (and possessing the required government-issued photo ID) at the delivery address. If no eligible recipient is at the address, we reattempt delivery. |
| NO_SIGNATURE_REQUIRED | Indicates that FedEx should nor attempt to get a signature and that the package may be left at the delivery address. | Requires that residential be set to true |
See the FedEx Service guide for additional details. | string | Optional |
residential | Mark FedEx deliveries as residential. Required for signature_type s INDIRECT and NO_SIGNATURE_REQUIRED . Has no effect on other delivery types. | boolean | Optional |
replace_existing | Set to true to replace the existing shipment for the specified item(s). | Boolean | Optional |