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Page Properties
labelapi_docs_shipments


Name

Shipments Create

Description

Create a shipment for an existing order and assign items (ticket groups) to it.

Type

POST

URL

/v9/shipments

Credential Type

API|User


...

Although you are free to specify a specific Service Type we recommend that you always use LEAST_EXPENSIVE if you are using our system to generate the FedEx airbill. When LEAST_EXPENSIVE  is used we will use FedEx’s API and our own algorithm to determine the least expensive Service Type will have the package delivered to your customer with a (roughly) four hour buffer before the event begins. For example, if FedEx says that STANDARD_OVERNIGHT will be delivered by 6:30pm and the event begins at 8:00pm then the airbill would likely be created using PRIORITY_OVERNIGHT so that the delivery would happen by 10:30am

.

See the FedEx Service guide for details and delivery times.

Name

Description

Type

Presence

Other

address_id
or
address_attributes

ID of an existing Client address to use for the recipient

Integer

Required

Use one or the other, but not both.

An Address object containing the address information.

Object

available

Indicates whether the airbill is currently available.

boolean

Required when type is ProvidedAirbill

carrier

The carrier for the ProvidedAirbill.

String

Required for certain types

email_address_id

or

email_address_attributes

ID of an existing Client email address for the recipient

Integer

Required

Use one or the other, but not both.

An Email Address object containing the email address information.

Object

order_id

The order ID to which the shipment will belong

integer

Optional

order_items

or

items

Array of items to be placed in this shipment.

When creating/replacing a shipment for an existing order each array element should be an object with a single property – id – with that value being the same as the order_item_id from the corresponding object within the items array of the order containing the ticket groups to be included in this shipment. e.g.: "order_items": [{"id": 26117}]

When creating a shipment at the time of order creation via shipped_items each array element should be an object containing the information defining that item. See Items Parameters under Orders / Create for details.

Array

Required

phone_number_id

or

phone_number_attributes

ID of an existing Client phone number for the recipient

Integer

Required

Use one or the other, but not both.

A Phone Number object containing the phone number information.

Object

replace_existing

Set to true to replace the existing shipment for the specified item(s).

Boolean

Optional

residential

Mark FedEx deliveries as residential. Required for signature_types INDIRECT and NO_SIGNATURE_REQUIRED. Has no effect on other delivery types.

boolean

Optional

service_type

The Service Type to use when the Shipment type is FedEx. You must enable the ones you wish to allow for each office and API Credential in Settings under Checkout→Shipping.

See service_type Options below for more information.

Info

string

Required when type is FedEx

ship_from_address_id

or

ship_from_address_attributes

ID of an existing Address to use as the sender. This is usually not necessary when shipping as an office, and is used to override the default.

Integer

Optional

Use one or the other,

An Address object containing the address information. This is usually not necessary when shipping as an office, and is used to override the default.

Object

ship_from_phone_number_id

or

ship_from_phone_number_attributes

ID of a phone number to use as the sender. This is usually not necessary when shipping as an office, and is used to override the default.

Integer

Optional

Use one or the other, but not both.

A Phone Number object containing the phone number information. This is usually not necessary when shipping as an office, and is used to override the default.

Object

type

See Recommended Shipment type Options below.

string

Required

ship_to_name

Name of recipient

string

Required

signature_type

Type of signature required for delivery.

See signature_type Options below.See the FedEx Service guide for additional details.

string

Optional

tracking_number

The tracking number of the airbill.

string

Optional

...

Name

Description

Eticket

  • Use Eticket when the ticket group's format is Eticket.

  • Requires email_address_id or email_address_attributes

  • If Suppress eticket emails is not enabled in settings, an email will be sent to Client when tickets are ready to be downloaded

FedEx

Info

Shipments with a type of FedEx cannot be created if the address is a PO Box as FedEx does not ship to PO Boxes.

  • Creating airbills requires FedEx to be setup on your account by a TEvo Admin. Including an existing tracking_number eliminates this requirement.

  • Requires service_type

  • Requires ship_to_name

  • Requires one of: phone_number_id, phone_number_attributes, tracking_number

  • If Send client emails is enabled in settings, an email will be sent to Client when tickets ship

  • The Ground service_types listed in Settings are not currently supported.

FlashSeats

LocalPickup

Use this for Physical tickets only when it is too late to ship them. Requires ship_to_name

ProvidedAirbill

Set the available parameter to true if the airbill is already available. If the airbill is already available, the tracking number and carrier is required.

TBD

This is an internally-used option that indicates the ticket is mobile delivery but the seller has not yet indicated TMMobile or TMMobileLink

TMMobile

Despite the name, this is used for all Mobile Transfer tickets.

TMMobileLink

Use TMMobileLink if you have a URL which can be used to claim the tickets that you can attach to the Shipment

UPS

Creation of UPS airbills is not currently supported

...

Include Page
Internal Use Only Shipment type Options
Internal Use Only Shipment type Options
isMissingRequiredParameterstrue

service_type Options

Info

Although you are free to specify a specific Service Type we recommend that you always use LEAST_EXPENSIVE if you are using our system to generate the FedEx airbill. When LEAST_EXPENSIVE  is used we will use FedEx’s API and our own algorithm to determine the least expensive Service Type will have the package delivered to your customer with a (roughly) four hour buffer before the event begins. For example, if FedEx says that STANDARD_OVERNIGHT will be delivered by 6:30pm and the event begins at 8:00pm then the airbill would likely be created using PRIORITY_OVERNIGHT so that the delivery would happen by 10:30am.

See the FedEx Service guide for details and delivery times.

service_type

Other

LEAST_EXPENSIVE

Recommended

INTERNATIONAL_FIRST

INTERNATIONAL_PRIORITY_SATURDAY_DELIVERY

INTERNATIONAL_PRIORITY

INTERNATIONAL_ECONOMY

FIRST_OVERNIGHT

PRIORITY_OVERNIGHT_SATURDAY_DELIVERY

FEDEX_2_DAY_SATURDAY_DELIVERY

PRIORITY_OVERNIGHT

STANDARD_OVERNIGHT

FEDEX_2_DAY

FEDEX_EXPRESS_SAVER

INTERNATIONAL_GROUND

Currently not supported

GROUND_HOME_DELIVERY

Currently not supported

FEDEX_GROUND

Currently not supported

signature_type Options

...

See the FedEx Service guide for additional details.

signature_type

Definition

Other

ADULT

FedEx obtains a signature from someone at least 21 years old (and possessing the required government-issued photo ID) at the delivery address. If no eligible recipient is at the address, we reattempt delivery.

DIRECT

FedEx obtains a signature from someone at the delivery address. If no one is at the address, they reattempt delivery.


INDIRECT

FedEx obtains a signature from someone at the delivery address (a neighbor, building manager or someone at a neighboring address), or the recipient can leave a FedEx Door Tag authorizing release of the package without anyone present. This option is available only if you checked This is a residential address in the To section; it is not available for shipments to nonresidential addresses.

Requires that residential be set to true

DIRECT

FedEx obtains a signature from someone at the delivery address. If no one is at the address, they reattempt delivery.

ADULT

FedEx obtains a signature from someone at least 21 years old (and possessing the required government-issued photo ID) at the delivery address. If no eligible recipient is at the address, we reattempt delivery.

NO_SIGNATURE_REQUIRED

Indicates that FedEx should nor attempt to get a signature and that the package may be left at the delivery address.

Requires that residential be set to true

...

Request

Response


Code Block
languagerubyjson
{
  "shipments": [
    {
      "address_id": 8172,
      "cost": "15.0",
      "order_items": [
        {
          "id": 26117
        }
      ],
      "order_id": 75106,
      "phone_number_id": 33432,
      "replace_existing": true,
      "service_type": "LEAST_EXPENSIVE",
      "ship_to_company_name": "",
      "ship_to_name": "Wallstreet Entertainment - Main Office",
      "signature_type": "INDIRECT",
      "residential": true,
      "type": "FedEx"
    }
  ]
}



See Shipments / Index.

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