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Even though Shipped Items is an array you can only have one item per order. If your site has a cart functionality allowing the purchase of multiple items, simply split them into multiple orders. The exception to this is that you may order multiple items only if all items are owned by the same Office as the one creating the order (the |
Items Parameters
Name | Description | Type | Presence | Other |
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ticket_group_id | ID of the ticket group that was sold | Integer | Required for sales orders | |
price | Price per ticket at which the ticket group was sold | Decimal | Required. Optional if using ticket_hold_id | Maximum 2 decimal places |
quantity | Quantity sold from the ticket group | Integer | Required | |
ticket_group_signature | The ticket_group_signature attribute from the ticket group. If enabled for your account, including the ticket_group_signature will prevent an order from being created if the quantity is no longer valid or if the cost has increased. This can be used to help prevent creating orders that have a high likelyhood of being rejected. | String | Required | |
low_seat | Lowest seat sold from the ticket group | Integer | Optional* | |
seat_order | "consecutive" or "odd_even" | String | Optional* | |
ticket_group_id | ID of the ticket group that was sold | Integer | Required for sales orders | |
ticket_group | For purchase orders, creates new inventory in the system. See /wiki/spaces/API/pages/9469980 or /wiki/spaces/API/pages/6455302. | Hash | Required for purchase orders | |
ticket_hold_id | The ID returned from a /wiki/spaces/API/pages/9469967 or /wiki/spaces/API/pages/9469976 call. If supplied, quantity , price and low_seat from the Hold/Take will be used. You may override the Hold/Take price by supplying a price value. | Integer | Required only if the tickets are Held or Taken | |
id | The When creating/replacing a shipment for an existing order each array element should be an object with a single property,
| Integer | Required only when creating or updating a shipment for an existing order |
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If you are using the Sandbox and testing the Braintree credit card integration you might want to look at their documentation for testing credit cards. |
Substitutions
* If an order is rejected by a TEvo Seller, there is a configuration on the API buyer's account for Buy / Sell orders to auto-cancel the customers order or not. If not, the API will allow for a substitute ticket to be created as a new purchase order, associated to the original via the same Orders / Create endpoint.
* The two order links, original and new, will share an order group id.
* Here is a link to a page the shows the calls that could be made to create a substitution purchase order: HOW TO: Process a Substitution via the API
Examples
All order types use the same endpoint, and the response to a successful request will be the order that was created.
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